Customer Service Rep III (Remote)
Employer Industry: Non-Profit Healthcare Association
Why Consider This Job Opportunity...
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Flexibility of remote work
Chance to make a positive impact on public health and physician support
Commitment to diversity and equity in the workplace
Dedication to professional development and social responsibility
What To Expect (Job Responsibilities)
Handle phone inquiries regarding membership benefits, pricing, and processing efficiently and professionally
Participate in outbound calling for AMA Membership and Health Solutions programs, achieving specific service goals
Provide digital support for AMA website access, including registration assistance and password resets
Respond to service inquiries about AMA products, including order status, billing, and fulfillment issues
Validate physician identity and update contact and demographic data for credentialing products
What Is Required (Qualifications)
Minimum of 3 years of experience in customer service or a related field
Exceptional verbal and written communication skills
Ability to handle multiple inquiries and provide accurate information efficiently
Strong problem-solving skills and attention to detail
Proficiency with digital tools and platforms, including web navigation
How To Stand Out (Preferred Qualifications)
Experience in a non-profit or healthcare-related organization
Familiarity with AMA products and services
Previous experience with membership organizations or associations
Knowledge of credentialing processes and requirements
Bilingual skills are a plus
#HealthcareAssociation #CustomerService #RemoteWork #DiversityInWorkplace #ProfessionalDevelopment
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS
Apply Now
Why Consider This Job Opportunity...
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Flexibility of remote work
Chance to make a positive impact on public health and physician support
Commitment to diversity and equity in the workplace
Dedication to professional development and social responsibility
What To Expect (Job Responsibilities)
Handle phone inquiries regarding membership benefits, pricing, and processing efficiently and professionally
Participate in outbound calling for AMA Membership and Health Solutions programs, achieving specific service goals
Provide digital support for AMA website access, including registration assistance and password resets
Respond to service inquiries about AMA products, including order status, billing, and fulfillment issues
Validate physician identity and update contact and demographic data for credentialing products
What Is Required (Qualifications)
Minimum of 3 years of experience in customer service or a related field
Exceptional verbal and written communication skills
Ability to handle multiple inquiries and provide accurate information efficiently
Strong problem-solving skills and attention to detail
Proficiency with digital tools and platforms, including web navigation
How To Stand Out (Preferred Qualifications)
Experience in a non-profit or healthcare-related organization
Familiarity with AMA products and services
Previous experience with membership organizations or associations
Knowledge of credentialing processes and requirements
Bilingual skills are a plus
#HealthcareAssociation #CustomerService #RemoteWork #DiversityInWorkplace #ProfessionalDevelopment
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS
Apply Now