Customer Service Consultant (Remote) - Milwaukee

Remote Full-time
Employer Industry: Automotive Retail

Why Consider This Job Opportunity...
• Opportunity to earn a performance-based sales incentive in addition to an hourly rate
• High-energy sales environment with a focus on teamwork and collaboration
• Potential for career advancement into mentorship, management, and business leadership roles
• Strong commitment to training and diversity, recognized as one of the FORTUNE 100 Best Companies to Work For®
• Supportive company culture that values honesty and transparency

What To Expect (Job Responsibilities)
• Connect with inbound customers online and over the phone to understand their vehicle needs
• Guide customers through the car buying process, from online sales to vehicle delivery
• Ensure a seamless transition from online to in-store purchasing for an exceptional customer experience
• Mentor colleagues as your skills develop and you progress in your role
• Achieve sales targets while providing outstanding customer service

What Is Required (Qualifications)
• Sales and customer service experience, preferably in retail
• Ability to thrive in a fast-paced sales environment
• Strong customer focus with good listening skills
• High level of self-motivation to meet performance goals
• Strong written and verbal communication skills
• Must reside in Wisconsin and live within 1 hour of the Customer Experience Center (CEC)

How To Stand Out (Preferred Qualifications)
• Previous experience in a sales role
• Ability to learn and master new technologies, demonstrating strong computer skills
• Open availability for shifts that may include nights, weekends, and holidays

#AutomotiveRetail #CustomerExperience #SalesIncentives #CareerGrowth #Teamwork

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