Customer Service (Cabinets)

Chadwell Supply is a growing company recognized as a Top Employer in the Supplier Category. They are seeking a Cabinet Coordinator responsible for handling incoming requests, data entry, and providing support to Chadwell Representatives.ResponsibilitiesHandle incoming requests via email, supplying lead times, and providing support to all Chadwell RepresentativesData entry of measurements provided and/or requesting quotes from vendors and ensuring all information is accurateProcess stock orders, quotes, and returns accuratelyWork quickly to provide substitutes for items placed on backorder if requestedProcess Credit Card Authorizations on open ordersCommunicate directly with the sales team, managers, and warehouse personnel to resolve conflictsAnswer the phone with a clear friendly toneRead and obey all notes on accounts pertaining to the handling of our accountsAcknowledge and answer all emails as they arriveParticipate in Lunch and Learns and all other product knowledge opportunitiesRemain logged into queues during business hoursSkillsHave good interpersonal skills and be able to effectively communicate with vendors, managers, and coworkersBe proficient in Microsoft Outlook, Word, and ExcelHaving strong attention to detail, problem-solving skills, and proactive thinking is requiredBe able to work in a self-managed, self-motivated team-oriented environmentBe able to process stock orders, quotes, and returns accuratelyWork quickly to provide substitutes for items placed on backorder if requestedBe able to process Credit Card Authorizations on open ordersCommunicate directly with the sales team, managers, and warehouse personnel to resolve conflictsBe able to answer the phone with a clear friendly toneBe responsible for reading and obeying all notes on accounts pertaining to the handling of our accountsAcknowledge and answer all emails as they arriveParticipate in Lunch and Learns and all other product knowledge opportunitiesRemain logged into queues during business hoursBenefitsMedicalDentalVisionLife insuranceDisability401K104 hours paid time off accrualPaid holidays offEmployee Discount ProgramLong-term Career OpportunitiesCompany OverviewChadwell Supply is a logistics company providing plumbing parts and HVAC equipment. It was founded in 2007, and is headquartered in Tampa, Florida, USA, with a workforce of 1001-5000 employees. Its website is http://chadwellsupply.com.



Apply To This Job