Customer Service Agent, Cross-Trained
Benefits:
Paid training
Holiday pay
401(k)
Vacation
Family travel on the American Airlines network
Medical and dental available
Principal Duties and Responsibilities:
Customer service agents work together as a team to provide excellent customer service and meet corporate objectives
Our employees must keep both the company goals and customer expectations in mind when completing their daily tasks
Responsibilities include computerized passenger boarding, flight announcements, assisting customers with special needs, ticket sales, flight itinerary changes, seat assignments, and tracing mishandled luggage; also baggage loading, operation of motorized service vehicles and equipment, aircraft servicing, and calculating baggage and cargo weights
Minimum Qualifications:
Ability to work all shifts, all days including nights, weekends, holidays
Work outside in all weather conditions
Able to lift up to 70 pounds
Successful completion of training course
At least 18 years of age
High school diploma or GED
Valid drivers license
Preferred Qualifications:
Previous airline experience
Previous employment as a front-line customer service provider
Basic knowledge of computer applications and programs
Work Environment:
Use of computers and other office equipment
Airport ramp environment, subject to varied weather conditions and elevated noise levels
All shifts including weekends, nights, holidays and/or irregular shifts
Physical Requirements:
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
Handle objects up to 70 pounds regularly
Assist disabled customers, including, but not limited to, pushing wheelchairs
Starting Salary: $16.54/hr
The above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a clear Driving Record, 10-year Criminal History Records Check, and Drug Screen as required. We also require proof of High School or GED completion.
Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network, medical and dental available.
M/F Disabled and Vet EEO/AA Employer
Job Type: Part-time
Pay: From $16.54 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Night shift
Weekends as needed
Education:
High school or equivalent (Required)
License/Certification:
Driver's License (Required)
Work Location: In person
Apply Now
Paid training
Holiday pay
401(k)
Vacation
Family travel on the American Airlines network
Medical and dental available
Principal Duties and Responsibilities:
Customer service agents work together as a team to provide excellent customer service and meet corporate objectives
Our employees must keep both the company goals and customer expectations in mind when completing their daily tasks
Responsibilities include computerized passenger boarding, flight announcements, assisting customers with special needs, ticket sales, flight itinerary changes, seat assignments, and tracing mishandled luggage; also baggage loading, operation of motorized service vehicles and equipment, aircraft servicing, and calculating baggage and cargo weights
Minimum Qualifications:
Ability to work all shifts, all days including nights, weekends, holidays
Work outside in all weather conditions
Able to lift up to 70 pounds
Successful completion of training course
At least 18 years of age
High school diploma or GED
Valid drivers license
Preferred Qualifications:
Previous airline experience
Previous employment as a front-line customer service provider
Basic knowledge of computer applications and programs
Work Environment:
Use of computers and other office equipment
Airport ramp environment, subject to varied weather conditions and elevated noise levels
All shifts including weekends, nights, holidays and/or irregular shifts
Physical Requirements:
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
Handle objects up to 70 pounds regularly
Assist disabled customers, including, but not limited to, pushing wheelchairs
Starting Salary: $16.54/hr
The above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a clear Driving Record, 10-year Criminal History Records Check, and Drug Screen as required. We also require proof of High School or GED completion.
Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network, medical and dental available.
M/F Disabled and Vet EEO/AA Employer
Job Type: Part-time
Pay: From $16.54 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Night shift
Weekends as needed
Education:
High school or equivalent (Required)
License/Certification:
Driver's License (Required)
Work Location: In person
Apply Now