Customer Project Designer

Remote Full-time
Join our global team at Discourse, a 100% open-source company revolutionizing the online community space. We're seeking a skilled Customer Project Designer to work with our clients in the Americas (USA timezones only) to deliver exceptional design solutions.

About Discourse: We're a growing team of 100 people, powering over 30,000 online communities worldwide, including Fortune 500 companies and leading players in the tech, gaming, and AI industries.

About the Job



Working with enterprise clients on 16 and 40-hour customization packages
Collaborating with Customer Success Managers to meet client needs and expectations
Maintaining client-specific design requirements
Implementing large batches of design changes to existing client themes and components
Developing new open-source themes for Discourse communities during quieter periods
Providing support on our Meta forum and via email


Requirements
We're looking for someone with:

Strong knowledge of HTML, CSS, and JavaScript
Familiarity with EmberJS or similar JavaScript frameworks
Excellent customer service and communication skills
Ability to interpret brand guidelines and implement conforming design
Experience with design software like Figma or Sketch (familiarity with building themes for Discourse is a plus)


Our Culture and Benefits


We're committed to creating a welcoming workplace where diverse backgrounds and cultures can thrive. If you're passionate about design and want to join a dynamic team, please send your resume and introduction, and we'll be in touch.

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