Customer Practice Manager - Driving Business Outcomes through Cloud Transformation at blithequark

Transforming Businesses through Cloud Innovation At blithequark, we're revolutionizing the way businesses operate by harnessing the power of cloud computing. Our Professional Services team is dedicated to helping customers achieve their goals through innovative solutions and expert guidance. We're seeking a seasoned Customer Practice Manager (CPM) to lead customer programs that drive strategic and financial value, accelerating business outcomes and fostering long-term growth. About the Role As a Customer Practice Manager at blithequark, you'll be a trusted advisor to our customers, promoting and selling transformational professional services programs that drive business success. You'll lead all aspects of business development, from deal structuring to delivery excellence and project closure, ensuring that our customers achieve their desired outcomes. Key Responsibilities Executing Strategic Customer Transformation Roadmaps : Develop and execute long-term strategic plans that drive business outcomes and revenue growth in the near term. Leading Business Outcomes : Articulate accelerated customer outcomes through cloud technologies, ensuring that our customers achieve tangible results. Unified Account Planning : Develop a unified account plan and pursuit plan that aligns with the blithequark account team, driving cohesive sales strategies. Executive Relationships : Establish and maintain executive relationships across technology and business groups, securing executive sponsorship for programs. Internal Networking : Build a strong internal network at blithequark, collaborating with critical teams such as the account team, Partner team, Global Services organization, Finance, and Legal. Strategic Advisor and Expert : Assume the role of strategic advisor and expert, leveraging deep knowledge of customers' businesses and available cloud services to drive informed decision-making. Delivering Bookings and Revenue Targets : Meet annual bookings and revenue targets, structuring deals that align with key customer goals and blithequark Professional Services business objectives. Scaling Success : Support scale through shared learnings and mechanisms across the Professional Services sales team, driving collective success. About blithequark blithequark is a pioneer in cloud computing, offering a comprehensive and broadly adopted cloud platform that empowers businesses to innovate and grow. Our Sales, Marketing, and Global Services (SMGS) team is responsible for driving revenue, adoption, and growth across a diverse range of customers, from small- and mid-market accounts to enterprise-level clients and public sector organizations. Why blithequark? At blithequark, we value diverse experiences and perspectives, fostering an inclusive team culture that empowers our employees to thrive. Our employee-led affinity groups and ongoing events and learning experiences promote a culture of inclusion, inspiring us to never stop embracing our uniqueness. We offer: Mentorship & Career Growth : Endless knowledge-sharing, mentorship, and career-advancing resources to help you develop into a better-rounded professional. Work/Life Balance : Flexibility as part of our working culture, supporting work-life harmony and ensuring that success at work doesn't come at the expense of sacrifices at home. Inclusive Team Culture : A culture that values diverse experiences and perspectives, empowering our employees to be proud of their differences. Qualifications and Skills To succeed as a Customer Practice Manager at blithequark, you'll need: Essential Qualifications : A proven track record of driving business outcomes through cloud transformation. Strong business development and sales skills, with experience in deal structuring and closure. Excellent communication and interpersonal skills, with the ability to establish executive relationships. A deep understanding of cloud services and technologies, with the ability to articulate their value to customers. Preferred Qualifications : Experience working in a cloud computing or professional services environment. A strong network of contacts within the industry, with established relationships with key stakeholders. An MBA or other advanced degree, or equivalent experience. What We Offer At blithequark, we offer a comprehensive compensation package, including: Competitive Salary : A salary that reflects your experience and qualifications. Benefits and Perks : A range of benefits and perks, including health insurance, retirement savings, and paid time off. Career Growth Opportunities : Opportunities for professional growth and development, with a clear path for advancement. Work-Life Balance : Flexibility and support for work-life harmony, ensuring that you can achieve success at work and at home. Join Our Team If you're a seasoned professional with a passion for driving business outcomes through cloud transformation, we encourage you to apply for this exciting opportunity to join our team at blithequark. As a Customer Practice Manager, you'll play a critical role in shaping the success of our customers and driving growth for our business. Don't miss this chance to be part of a dynamic and innovative team that's changing the face of cloud computing. Apply now and take the first step towards a rewarding and challenging career at blithequark. Apply for this job