Customer Growth Associate, Google Customer Solutions (English)

Google is a leading technology company that offers unparalleled advertising solutions to businesses. The Customer Growth Associate role is focused on building relationships with small and medium-sized businesses to understand their needs and develop effective digital marketing solutions. Responsibilities Serve as a trusted advisor to Small and Medium Business (SMB) customers and their agency partners, by building relationships with key decision-makers to understand their business goals and digital marketing plans, and help empower their business with Google advertising Manage a set of accounts and identify opportunities where Google Ads can impact growth while tracking account growth and product adoption quarterly goals. Proactively communicate with a high volume of customers via phone and email Evaluate campaign performance, make account recommendations, and mentor/influence business owners on digital marketing strategy Engage in essential activities to drive customer relationship growth (e.g., proactive engagement, campaign performance review, client meetings, pitches, research, internal strategy building/execution, etc.) Deliver against individual business goals, while prioritizing and delivering an outstanding customer business experience to Google's advertisers Skills Bachelor's degree or equivalent practical experience Experience in a Business-to-Business (B2B) sales or business development role Experience in advertising, consultative sales or business development through full time roles, internships, projects or academic classes Ability to communicate in English fluently in order to interact in this customer-facing sales role Ability to travel to the office for client meetings and trainings as needed Certification in Google Ads Experience with Google Ads and online advertising Experience in digital sales, client management, customer service, business development, customer outreach, marketing, consulting, or similar fields Familiarity with managing a portfolio or working against assigned customer goals (e.g., business growth, customer success metrics, outreach goals, etc.) Ability to think strategically Excellent communication and problem-solving skills, with an interest in business and technology, and a passion for helping businesses grow online Benefits Bonus Equity Benefits Company Overview Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet. It was founded in 1998, and is headquartered in Mountain View, California, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Google has a track record of offering H1B sponsorships, with 8763 in 2025, 8872 in 2024, 9682 in 2023, 11626 in 2022, 9109 in 2021, 9785 in 2020. Please note that this does not guarantee sponsorship for this specific role.