Customer Administrative Specialist for Government Sales - Remote Opportunity in the Midwest

Remote Full-time
Join LexisNexis Risk Solutions: Empowering Government Agencies through Data-Driven Insights

At LexisNexis Risk Solutions, we're revolutionizing the way government agencies and law enforcement operate by providing cutting-edge solutions that unlock the full potential of complex data sets. Our innovative products and services enable our clients to streamline operations, enhance program integrity, recover revenue, and make informed decisions that drive impactful investigations. As a leader in the risk assessment industry, we're committed to delivering exceptional value to our customers and fostering a culture of excellence within our organization.

About Our Government Vertical

Our Government vertical is at the forefront of delivering data-driven insights that empower government agencies to achieve their objectives. By leveraging our expertise and technology, we're helping our clients navigate the complexities of data analysis, improve operational efficiency, and drive revenue growth. As a Customer Administrative Specialist in our Government sales team, you'll play a vital role in supporting our civilian sales efforts at the state and local levels, driving business growth, and delivering exceptional customer experiences.

The Role: Customer Administrative Specialist for Government Sales

We're seeking a highly motivated and results-driven Customer Administrative Specialist to join our strategic civilian sales team. As a key member of our sales organization, you'll be responsible for supporting our sales efforts, developing a portfolio of buying customers, and driving revenue growth. This is an exciting opportunity to work in a fast-paced, dynamic environment and be part of a team that's shaping the future of government sales.

Key Responsibilities


Making outbound sales contact, including cold calling, and pursuing sales leads to develop a portfolio of buying customers
Accepting orders, closing sales, maintaining customer records, and completing required documentation
Identifying and qualifying prospective customers, as well as recording sales prospecting activity in Salesforce
Representing an assigned product line, which may overlap with other sales teams' territories, if applicable
Working with territory/account, product/services, or sales processes with limited complexity
Informing customers of new product/service introductions and prices
Maintaining communication with the Sales Director and Team Lead to ensure alignment and maximize sales performance
Maintaining a proficient understanding of Accurint and the ability to demonstrate the platform and discuss pricing plans


Essential Qualifications

To succeed in this role, you'll need to possess a combination of skills, knowledge, and experience. The ideal candidate will have:


Basic functional knowledge and skills in selling and account management, with the ability to deepen their knowledge of products and solutions
The ability to develop an understanding of key business drivers and apply this knowledge to their work
The ability to multitask and respond effectively to changing priorities and/or situations
Self-motivation and the ability to work independently in a remote environment
Proficiency in the use of Salesforce and other internal operational systems
The ability to present information in an appropriate style and make technical information clear
The ability to persuade others/clients in standard situations
A professional demeanor and strong work ethic


Preferred Qualifications

While not required, the following qualifications can give you a competitive edge:


Experience in sales or account management, particularly in the government or public sector
Familiarity with Accurint or similar data analytics platforms
A proven track record of meeting or exceeding sales targets
Strong communication and interpersonal skills


Skills and Competencies

To excel in this role, you'll need to possess a range of skills and competencies, including:


Sales and account management skills
Communication and interpersonal skills
Analytical and problem-solving skills
Technical skills, including proficiency in Salesforce and other internal operational systems
Time management and organizational skills
Adaptability and flexibility in a fast-paced environment


Career Growth Opportunities and Learning Benefits

At LexisNexis Risk Solutions, we're committed to helping our employees grow and develop their careers. As a Customer Administrative Specialist, you'll have access to a range of training and development opportunities, including:


Comprehensive onboarding and training programs to ensure you're equipped to succeed in your role
Ongoing coaching and support from experienced sales leaders
Opportunities for career advancement and professional growth within the organization
Access to industry events and conferences to stay up-to-date on the latest trends and best practices


Work Environment and Company Culture

We're a dynamic and inclusive organization that values diversity, equity, and inclusion. As a remote employee in the Midwest, you'll enjoy a flexible work environment that allows you to work from anywhere. Our company culture is built on a foundation of:


Innovation: We're committed to staying ahead of the curve and driving innovation in the risk assessment industry.
Collaboration: We believe in the power of teamwork and collaboration to drive success.
Integrity: We're dedicated to upholding the highest standards of integrity and ethics in everything we do.
Diversity, Equity, and Inclusion: We value diversity, promote equity, and foster an inclusive culture that welcomes and supports employees from all backgrounds.


Compensation, Perks, and Benefits

We offer a competitive compensation package, including a salary, benefits, and perks that reflect our commitment to rewarding and supporting our employees. While the specifics of our compensation package are not detailed here, we can assure you that we're committed to providing a comprehensive and attractive offer that includes:


A competitive salary and benefits package
Opportunities for bonuses and incentives
A comprehensive benefits package, including health, dental, and vision insurance
Paid time off and holidays
Professional development opportunities and training programs


Join Our Team: Apply Now!

If you're a motivated and results-driven sales professional looking for a challenging and rewarding opportunity, we encourage you to apply for the Customer Administrative Specialist role. As a key member of our sales team, you'll play a vital role in driving business growth and delivering exceptional customer experiences. Don't miss this opportunity to join a dynamic and inclusive organization that's shaping the future of government sales. Apply now and take the first step towards a rewarding and successful career with LexisNexis Risk Solutions!

Apply Now

Apply Now

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