Custom Solutions Engineer; SaaS/Remote/German
Position: Custom Solutions Engineer (SaaS / Remote / German) Location: Germany Custom Solutions Engineer (SaaS / Remote / German) 4 days ago Be among the first 25 applicants Direct message the job poster from Recruitment Lead at - Remote first advocate - SaaS enthusiast - Connector of people - Wannabe Comedian Ready to own it, build it, and grow it? About us: We are Publitas! We’re a remote-first, fast-growing SaaS company helping brands turn static content into digital discovery experiences that drive results. We’re not about busywork, hierarchy, or hand‑holding. We hire sharp minds, trust them fully, and measure success by real results, not noise. If you thrive in autonomy, challenge, and high ownership , you’ll love it here. As we continue to grow in key European markets, including DACH, we’re seeking a German‑speaking Custom Solutions Engineer to accelerate project delivery and ensure world‑class technical and language support. This role is for you if you… • Get excited by taking ownership and figuring things out proactively • Thrive in a remote, async, fast‑paced environment • Are striving to deliver impact, not just running tasks • Think in systems but execute with creativity • Are direct, collaborative, and have a growth mindset This role is NOT for you if you… • Need layers of process or someone to constantly tell you what to do • Prefer “business as usual” over change • Want a team where mediocre is okay • Have never worked remotely and think async means “lonely” • Are waiting for permission instead of taking initiative Why This Role Matters… Our Enterprise clients rely on seamless integrations between Publitas and their existing ecosystems, from product feeds and APIs to custom workflows and automation. This role ensures that every technical implementation not only works flawlessly but also adds long‑term value to our clients’ business. You’ll combine technical expertise, project management, and client‑facing consultation to ensure each integration is delivered efficiently, documented clearly, and continuously improved. The work you’ll do… Solution Design, Delivery, and Support • Design: Architect new custom features and integrations or enhance existing solutions to meet client‑specific needs. • Quality: Ensure technical integrity, system stability, and compliance with Publitas standards. • Collaboration: Partner with Product and Engineering teams to guarantee seamless integration with core Publitas functionality. • Support: Troubleshoot and resolve integration, customization, and compatibility issues across client environments. • Documentation: Maintain clear, comprehensive records of all custom work to ensure knowledge transfer and transparency. • Accountability: Manage and maintain project estimates in the Services Estimate pipeline (Hubspot). Project Management • Lead integration projects end‑to‑end, collaborating with internal teams and clients to ensure on‑time, high‑quality delivery. • Create and maintain Statements of Work (SOWs), technical specifications, implementation, and test plans. • Keep project tools (e.g., Asana) updated and accurate. • Facilitate clear communication across all stakeholders, with consistent updates, notes, and documentation. • Collaborate with Sales, CSMs, and Technical Consultants to prepare accurate cost estimates and project timelines. Consultation • Work directly with clients to understand their technical goals and translate them into Publitas solutions. • Deliver remote or on‑site technical training on client‑specific integrations. • Guide clients through software updates, enhancements, and pilot programs to ensure smooth adoption. • Provide actionable feedback to the Product team to inform roadmap priorities. • Support pre‑sales efforts by providing technical expertise and feasibility validation when needed. Continuous Improvement of Integration Workflow • Partner with Solution and Technical Engineers to refine and optimize Publitas’ integration processes. • Proactively identify new tools, workflows, and opportunities to boost integration speed, scalability, and reliability. • Expand and enhance the Publitas plugin and integration ecosystem. • Monitor live integrations to ensure ongoing stability and swift issue resolution. • Streamline processes to improve efficiency across all delivery phases. What You Will Bring to the… Apply tot his job