CSR - Customer Service Representative

TWO MEN AND A TRUCK® is a growing company looking for a full-time Customer Sales Representative who excels in delivering exceptional service. The role involves providing friendly, solution-focused service, managing move estimates, and ensuring customer satisfaction throughout the moving process.ResponsibilitiesBe the voice of TWO MEN AND A TRUCK® — providing friendly, solution-focused service via phone, emails, and chatsRecommend moving services and products tailored to each customer's needsCreate accurate, detailed move estimates and manage scheduling in our systemFollow up with customers during and after their move — because we careHelp gather feedback and resolve any concerns with professionalism and careHandle administrative tasks and documentation with precisionSkillsHigh school diploma or GEDExcellent communication skills — you're a great listener and confident speakerStrong data entry and multitasking abilitiesComfortable making outbound calls and engaging in consultative salesHighly organized with strong time managementTeam-oriented with a proactive attitudeCommitted to integrity and customer-first serviceBilingual is a plus!BenefitsHealth & Dental Benefits: 50% company-covered after 90 daysPaid Vacation: Earned after 1 yearPaid Holidays: All major holidays off — and paid!Dental insuranceFlexible scheduleHealth insurancePaid time offCompany OverviewTWO MEN AND A TRUCK® is the largest franchised moving company both in the United States and internationally. It was founded in 1981, and is headquartered in Lansing, Michigan, USA, with a workforce of 1001-5000 employees. Its website is http://www.twomenandatruck.com/.



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