CRM & Data Analytics Intern (Hybrid) - June 2026

About the position Responsibilities • Perform data entry, cleansing, and import/export tasks to ensure data accuracy and integrity • Provide basic support to end-users by answering questions, guiding them through standard Salesforce processes, and assisting with login and navigation issues • Troubleshoot and resolve issues related to Salesforce functionalities, user permissions, and data access • Document Salesforce workflows, procedures, and processes to streamline support and usage • Create and manage cases for internal assistance requests, accurately categorizing and documenting issues to enhance resolution tracking • Assist in the creation and maintenance of reports and dashboards to facilitate analytics and support business decision-making Requirements • Pursuing a bachelor's degree in Business, Business Analytics, Information Systems, Data Analytics, or a related field • Must be a rising junior, graduating in May 2027, enrolled as a full-time student carrying a minimum of 12 college credits • Proficiency in Salesforce administration, including user management, permissions, workflow automation, and familiarity with Salesforce objects, reporting, and dashboards • Basic understanding of SDLC, agile methodologies, and experience with ticketing or case management systems • Strong analytical and problem-solving skills with attention to detail and an interest in data analysis Nice-to-haves • Enjoy working in teams and being highly communicative • Able to multitask and be flexible to new initiatives • Basic knowledge of Salesforce Apply tot his job