Critical Power Field Technician, UPS Engineer
Job Description:
• Install electrical equipment such as small rack-mounted UPS equipment, various-sized batteries, and UPS/Battery monitoring equipment.
• Maintain Battery Cabinets and racks, Maintenance Bypass, Battery Monitoring Equipment, DC Systems, and other electrical equipment.
• Periodic and lifecycle-driven performance of remedial services, including failure analysis and troubleshooting, component replacements and repairs, and battery string replacements and installations.
• Customer relationship building – Provide excellent customer service and upsell products.
• Field troubleshooting calls from customers to a satisfactory resolution.
• Quickly respond to critical situations.
• Teach and mentor crew members on proper techniques for site work, troubleshooting, repair, and analyzing site data.
• Isolate basic hardware, software, and interface malfunctions utilizing various test equipment on multiple products and technologies.
• Specific duties may vary or evolve over time based on business and client needs.
Requirements:
• Minimum of three (3) years serving in a third-party critical power field service or technical support role with a demonstrated progression in technical proficiency and capability -OR-
• Minimum of five (5) years serving in an OEM service environment in the critical power space
• Prior military training in electronics or avionics (A School, AIT, etc.) preferred
• Good understanding of AC/DC electrical principles.
• Knowledge of test equipment operation, such as multi-meters, and battery test equipment
• Read and interpret electronics schematics with the ability to troubleshoot failures/faults to the component level.
• Understand and have experience enforcing compliance with FCC/FAA/EPA/OSHA regulations and standards.
• Outstanding work ethic, punctuality, trustworthiness, and reliability – you will set the pace as a senior UPS/ Critical Power Engineer.
• Good judgment with the ability to make timely and sound decisions within fast-paced changing priorities.
Benefits:
• comprehensive benefits (medical, dental, vision, life insurance)
• PTO
• Paid Holidays
• company-matching 401(k) Retirement
• company vehicle
• phone
• laptop or tablet (as required for your role)
• all necessary tools and safety equipment
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• Install electrical equipment such as small rack-mounted UPS equipment, various-sized batteries, and UPS/Battery monitoring equipment.
• Maintain Battery Cabinets and racks, Maintenance Bypass, Battery Monitoring Equipment, DC Systems, and other electrical equipment.
• Periodic and lifecycle-driven performance of remedial services, including failure analysis and troubleshooting, component replacements and repairs, and battery string replacements and installations.
• Customer relationship building – Provide excellent customer service and upsell products.
• Field troubleshooting calls from customers to a satisfactory resolution.
• Quickly respond to critical situations.
• Teach and mentor crew members on proper techniques for site work, troubleshooting, repair, and analyzing site data.
• Isolate basic hardware, software, and interface malfunctions utilizing various test equipment on multiple products and technologies.
• Specific duties may vary or evolve over time based on business and client needs.
Requirements:
• Minimum of three (3) years serving in a third-party critical power field service or technical support role with a demonstrated progression in technical proficiency and capability -OR-
• Minimum of five (5) years serving in an OEM service environment in the critical power space
• Prior military training in electronics or avionics (A School, AIT, etc.) preferred
• Good understanding of AC/DC electrical principles.
• Knowledge of test equipment operation, such as multi-meters, and battery test equipment
• Read and interpret electronics schematics with the ability to troubleshoot failures/faults to the component level.
• Understand and have experience enforcing compliance with FCC/FAA/EPA/OSHA regulations and standards.
• Outstanding work ethic, punctuality, trustworthiness, and reliability – you will set the pace as a senior UPS/ Critical Power Engineer.
• Good judgment with the ability to make timely and sound decisions within fast-paced changing priorities.
Benefits:
• comprehensive benefits (medical, dental, vision, life insurance)
• PTO
• Paid Holidays
• company-matching 401(k) Retirement
• company vehicle
• phone
• laptop or tablet (as required for your role)
• all necessary tools and safety equipment
Apply tot his job
Apply To this Job