Credit Collections Analyst

Credit Analyst (Hybrid Remote) Location: Mostly Remote (Monthly travel to Whitinsville, MA) Type: Hourly - Full-Time or Part-Time Koopman Lumber is seeking a Credit Analyst to support our Credit Department by evaluating credit risk, managing accounts receivable, and maintaining strong customer relationships. This is a hybrid remote role with reliable high-speed wired internet required and monthly on-site visits. What You'll Do Manage collections for assigned accounts (calls, emails, letters, texts) Resolve billing and payment issues professionally Maintain credit limits, account updates, and documentation Reconcile accounts and process adjustments Reduce delinquency through proactive communication and credit holds Review and analyze business & consumer credit reports Process new account applications Partner with the Credit Manager and Sales teams Document all activity and maintain accurate records We're looking for someone proactive -a problem-solver who looks for ways to improve processes, prevent recurring issues, and enhance the customer experience. What We're Looking For Associate's degree required; Bachelor's preferred 3-5 years of credit, collections, or AR experience Strong Excel/Word skills; Bistrack a plus Excellent communication, organization, and follow-through Ability to work independently in a remote environment Reliable high-speed wired internet Ability to travel to Whitinsville monthly and quarterly Why You'll Love Working Here Competitive pay based on experience Health & dental insurance 401(k) with company match PTO and employee discounts Family-owned, supportive team environment How to Apply Apply directly or email your resume to: Ben Doyle Pita - [email protected] Koopman Lumber is an Equal Opportunity Employer. . Apply tot his job