Credentialing and Onboarding Specialist

TransUnion is a company that fosters collaboration and innovation, providing a dynamic work environment. The Credentialing and Onboarding Specialist role focuses on analyzing business and customer information, primarily for credentialing new customers and managing enablement codes.ResponsibilitiesInterpret and analyze a wide range of business and customer information, with a primary focus on credentialing new customers, re-credentialing existing customers, and creating and managing enablement and subscriber codesProvide support to the Team for QA accountability and assist the QA Team with questions or clarification on the QA process for CredentialingContinual review & maintaining of the internal QA process manual to ensure it is up to date in combination with continual audits performed on our Credentialing Team not to exceed 10% of work to be auditedCollaboration with Management as a point of escalation when needed, for complex problem solvingPerformance of due diligence examination and or investigation on more complex cases as well as those involving additional geographic areas outside US not to exceed more than 30% of the actual work to be performedAuthentication of end users permissible purpose/authorized uses based on local government regulations and lawsAssessment of certified intended use of services and or products requested on more complex packages and/or packages from geographic areas outside USExamination and investigation via Third Party tools and/or resources; as well as research of online resources that can be used as compensating resource equivalent to third party tools and/or resources approved in the USDetermination, verification and authentication of applicant’s federal, state, city/municipal and other government regulatory requirements including those on international soilAssessment and determination of applicant’s business legitimacy based on local government requirements per applicable countryEnforcement of TransUnion policies regarding credentialing and ability to make recommended amendments to the same, based on working experienceSkills1-3 years experience Credentialing and/or OnboardingIdentifying, articulating, and solving complex problems based on submitting business unit needs and local governmental regulationsProficiency with ExcelProvide support to the Team for QA accountability and assist the QA Team with questions or clarification on the QA process for CredentialingContinual review & maintaining of the internal QA process manual to ensure it is up to date in combination with continual audits performed on our Credentialing Team not to exceed 10% of work to be auditedCollaboration with Management as a point of escalation when needed, for complex problem solvingBenefitsFlexible time off for exempt associatesPaid time off for non-exempt associatesUp to 12 paid holidays per yearHealth benefits (including medical, dental, and vision plan options and health spending accounts)Mental health supportDisability benefitsUp to 12 weeks of paid parental leaveAdoption assistanceFertility planning coverageLegal benefitsLong-term care insuranceCommuter benefitsTuition reimbursementCharity gift matchingEmployee stock purchase plan401(k) retirement savings with employer matchAccess to TransUnion’s Employee Resource GroupsCompany OverviewTransUnion provides total credit protection all in one place from credit alerts, credit reports and credit scores. It was founded in 1968, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.transunion.com.



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