Coordinator, Payor Credentialing Associate, Days

Remote Full-time
About the position

The Coordinator, Payor Credentialing Associate position at Norton Healthcare is a full-time role that primarily focuses on assisting with the insurance enrollment process for employed providers. This position is crucial for ensuring that providers are enrolled in health plans contracted with the organization. The Associate Coordinator will work under direct guidance and is responsible for maintaining control processes, which include managing requests for changes or updates related to provider enrollment. The role requires a competent understanding of the initial enrollment process, although additional instruction and guidance may be necessary in other areas of the credentialing process. In this role, the Associate Coordinator will engage in problem management and troubleshooting, assisting in determining the enrollment needs of providers. They will help investigate potential solutions and present recommendations to intermediate analysts and management as needed. A key aspect of this position is acting as a liaison between physicians and contracted health plans, which necessitates the ability to establish and maintain effective working relationships with various stakeholders, including providers, Intermediate Credentialing Coordinators, management, and external contacts. The position offers the flexibility to work from home, although there may be occasions where training or business-related activities require attendance at a Norton Healthcare facility. It is important for candidates to reside in Kentucky or Indiana to be eligible for this role.

Responsibilities
• Assist in maintaining and following through with the insurance enrollment process for employed providers.
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• Follow control processes including requests for change or updates.
,
• Manage problem-solving and troubleshooting related to enrollment needs.
,
• Investigate solutions and present recommendations to intermediate analysts and management.
,
• Act as a liaison between physicians and contracted health plans.
,
• Establish and maintain effective working relationships with providers and other stakeholders.

Requirements
• No experience required with a required degree (Associate Degree).
,
• Two years of healthcare or credentialing experience without a required degree.
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• Bachelor's degree preferred.

Nice-to-haves

Benefits
• Work from home opportunity
,
• Flexible work environment

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