Coordinator, Event Planning & Experience 3-Day (Home-Based)

Remote Full-time
The physical location for the candidate selected must reside within the contiguous United States.

WHO WE ARE

Susan G. Komen brings a 100% virtual working environment, and you can work anywhere within the U.S. We are a force united by a promise to end breast cancer forever. For over 40 years, we've led the way by funding groundbreaking research, community health initiatives and advocacy programs in local communities across the U.S. Susan G. Komen is the ONLY organization that addresses breast cancer on multiple fronts such as research, community health, outreach and public policy initiatives to make the biggest impact against this disease.

Komen strives to have a culture of passionate, growth-minded professionals who thrive in a team environment and work collaboratively to inspire greatness in others! We take an ongoing approach to ensure open communication from all levels throughout the organization. It’s encouraged to give and receive feedback to ensure two-way accountability with a focus on continual improvement both personally and professionally!

What You'll Be Doing in the role of Coordinator

The Coordinator, Event Planning & Experience, 3-Day Crew is responsible for the planning, recruitment, training, and on-event management of Crew and volunteers for the Susan G. Komen 3-Day® series. This role ensures a great experience for Crew while delivering operational excellence to support the success of the overall 3-Day event series. The Coordinator will collaborate closely with internal staff, contractors, and Crew Captains to create a seamless and mission-driven Crew program that enhances participant satisfaction, retention, and fundraising results.

What You Will Bring to the Table

Crew Recruitment & Stewardship
• Develop and implement recruitment strategies to meet Crew and volunteer staffing needs across all 3-Day events.
• Build and maintain relationships with Crew members, Crew Captains, and volunteers to drive retention and engagement year-round.
• Serve as the primary point of contact for Crew communications, providing timely, clear, and supportive communication.

Event Planning & Execution
• Lead Crew operations planning in partnership with the Event Planning & Experience Manager and event production team.
• Coordinate Crew role assignments, schedules, and logistics in alignment with event needs.
• Oversee Crew check-in, orientation, training, and support on-site during events.
• Ensure Crew have the resources and information necessary to deliver exceptional on-event participant support.

Volunteer Leadership Development
• Recruit, train, and manage Crew Captains and other leadership volunteers.
• Provide guidance, recognition, and accountability to Crew Captains throughout the event cycle.
• Foster a positive, inclusive, and mission-focused culture among Crew.

Crew Revenue Goals
• Drive fundraising growth through proactive coaching and timely follow-up.
• Support Crew in achieving their fundraising objectives.
• Achieve Crew fundraising goal.

Collaboration & Reporting
• Work closely with cross-functional teams (e.g., coaches, online fundraising, production) to integrate Crew into the overall 3-Day experience.
• Monitor Crew engagement metrics and provide post-event analysis and recommendations.
• Contribute to the continuous improvement of Crew programming, resources, and systems.

All other duties as assigned.

We Already Know You Will Also Have
• Minimum 2-5 years’ experience in development, communications, special events, public relations, community affairs.
• Demonstrated ability to provide a high level of customer service and motivation to business, social leaders, and internal colleagues.
• Ability to work independently or partner with a variety of teams.
• Excellent planning, organizational and follow-up skills.
• Demonstrated professional and mature interaction with other staff and leadership volunteers, sponsors, donors, and others to engage them toward the achievement of revenue goals.
• Proven ability to manage multiple projects with varying priorities at one time.
• Must have strong knowledge and skill with Microsoft Office Suite including Word, Excel, PowerPoint, and SharePoint.
• Ability to understand scientific and medical information and convey to lay audiences including donors, participants, and volunteers.
• Knowledge of communications principles, ethics, practices, and techniques, including technical requirements.
• Exceptional skills in written and oral communications, including business writing, news writing/editing for print and broadcast, conversing by telephone and on video and conducting presentations to large or small groups.
• Social media skills and knowledge of digital communication platforms.
• Willingness and ability to travel and work evenings and weekends as needed.
• Travel Requirement: Ability to travel to four (4) 3-Day events per year.

We would love if you also have
• Knowledge of community organization, program, fundraising and marketing principles, practices and techniques.
• Voluntary health agency experience.

So what's in it for you?

Komen believes in the importance of taking care of our employees so that in turn they can be committed to supporting our critical mission to support those impacted by breast cancer and to help find cures.

Competitive Range of $21.03 to $26.67/hour, exact compensation ranges are based on various factors including the labor market, job level, internal equity and budget. Exact salary offers will be determined by factors such as the candidate's skills, experience and geographic location. Additionally, this is what Komen provides away from the computer:
• Health, dental, vision and a retirement plan with a 6% employer match
• Unlimited Flexible Paid Time Off plus scheduled holidays
• Flexible work arrangement in a fully remote working environment
• Bi-weekly work from home stipend
• Parental leave
• Tuition Reimbursement
• A culture of learning and development
• And so much more!

Komen provides a remote and/or home-based working environment for all active employees. Komen defines remote as the ability to work from any physical location within the U.S. where an employee can perform specified work duties without disruption or distraction. Komen defines home-based roles as positions that are required to reside in a specific market. Work schedules for both remote and home based are determined by the organizational needs of each department.

Susan G. Komen is fair and equal in all of its employment practices for persons without regard to age, race, color, religion, gender, national origin, disability, veteran status or sexual orientation. Additionally we embrace Diverse Teams & Perspective and we find strength in the diversity of cultural backgrounds, ideas, and experiences.

SORRY NO AGENCIES

#LI-REMOTE

The physical location for the candidate selected must remain within the contiguous United States. In the event a move is expected to occur by the candidate selected, it must be pre-approved by Komen's HR team prior to the move.
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