COO Operations Director

Remote Full-time
Interim COO / Operations Director (Part-Time Advisory, 3-Month Rolling Contract) remote based London, Ireland, Mainland Europe, USA (flexible). A pioneering CBD skincare company, combining cutting-edge research with natural ingredients to deliver high-performance beauty products. With ambitious growth plans across Europe, the business is investing in operational excellence to support multi-country distribution, regulatory compliance, and a seamless customer experience.

The Opportunity

We are seeking an Interim COO / Operations Director on a 3-month rolling contract (part-time/fractional). This is a hands-on leadership role, partnering directly with the CEO, to design and implement scalable operations that will power the next phase of growth.

Key Responsibilities
β€’ Lead European logistics rollout: select and negotiate with 3PL providers, ensuring optimal service, cost, and reliability.
β€’ Design efficient EU inventory flows and fulfilment processes that meet consumer demand and wholesale partnerships.
β€’ Establish and implement operational SLAs and compliance frameworks for cosmetics distribution.
β€’ Build scalable systems and processes that balance quality, cost control, and growth readiness.
β€’ Partner with leadership to ensure operations are fully aligned with the brand’s expansion and commercial goals.

About You
β€’ Proven track record as COO / Operations Director in beauty, cosmetics, consumer goods, or closely related D2C/B2B industries.
β€’ Strong expertise in international logistics, supply chain, and distribution – ideally within the EU market.
β€’ Experience scaling consumer brands across multiple countries and managing outsourced 3PL partners.
β€’ Strategic yet hands-on operator, able to design processes and also roll up sleeves to execute.
β€’ Collaborative, commercially astute, and excited to support a visionary founder-led brand.

Contract & Rewards
β€’ Part-time / Fractional (1 day per week during the phase 1 analysis, design, planning phase for a few months, then 2-3 days a week to implement and lead the plan as Interim COO)
β€’ 3-6 month rolling contract with potential extension
β€’ Competitive day rate / monthly retainer
β€’ May be offered full time in 6+ months (optional)

Why Join?

This is a chance to make a direct impact on the European growth story of a fast-growing CBD skincare company, shaping its operations for scale while working closely with a dynamic founder.

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