Contractor Operations Lead

ClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week. Job Description: The Contractor Operations Lead will play a key role in stabilizing contractor operations for the People Team. Initially, the focus will be on streamlining and optimizing contractor processes. Once stabilized, this role will maintain these operations and oversee the onboarding process for both full-time and contractor employees. Key Responsibilities: Act as the main contact for contractor operations, ensuring smooth coordination across departments. Design and implement a consistent and efficient contractor procurement process that aligns with company goals and supports smooth hiring. Evaluate and improve the current contractor hiring workflow to boost efficiency and effectiveness. Work with hiring managers to assess contractor needs, ensuring timely and effective engagements. Manage the contractor orientation process, ensuring all contractors are introduced to company culture, tools, and policies. Continuously assess and refine the contractor onboarding experience to enhance efficiency and satisfaction. Ensure all contractor-related hiring documents (e.g., contracts, confidentiality agreements) are accurately completed and properly stored. Provide hiring managers with the tools, guidance, and resources needed to manage contractor hiring and performance effectively. Establish and promote best practices for contractor management across the organization. Develop and implement a performance review system for contractors, ensuring they receive feedback and have opportunities for growth. Design and execute a structured contractor offboarding process. Review and approve contractor-related expenses to ensure compliance with company policies and contract terms. Qualifications: 4+ years of experience in People Operations or a related field. Proficiency with HRIS tools, such as Workday. Strong organizational and problem-solving skills with attention to detail. Excellent communication and stakeholder management abilities. Experience in designing and optimizing operational workflows is highly desirable. Ability to work independently and collaboratively in a fast-paced environment. #LI-JI1 #LI-Remote Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply! ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. ClickUp collects and processes personal data in accordance with applicable data protection laws. If you are a European Job Applicant, see our privacy policy for further details. If you are a Philippine Job Applicant, see our privacy policy and our Philippine Data Privacy Notice for further details. Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

Apply Now