Contracting Administrator (6-month contract)

Foresters Financial is seeking a Contracting Administrator for a 6-month contract. The role involves managing the contracting and licensing processes for producers and advisors across various distribution channels, ensuring compliance with state and provincial laws while providing customer service support.ResponsibilitiesAdministration of contracting and licensing for all distribution channels, ensuring that all producer/advisor and up-line management are properly contracted, licensed and appointed, where applicable with state and/or provincial insurance departmentsProvide customer service support through our dedicated phone queues. Phone queue coverage is required on a schedule and rotational basisResponsible for processing of new producer/advisor and up-line management contracting packagesReview contracting package for completeness, following up on outstanding contractual requirementsAdminister, review & adjudicate background checks within established approval guidelines, communicating with producer/advisor when necessary to obtain clarification regarding financial or criminal aspects on the background check report; make recommendation for exceptions or declines where appropriateProcess state appointments and provincial sponsorships for producer/advisor and up-line management which permits them to sell for ForestersAdd and maintain accurate producer/advisor and up-line personal, contracting & licensing information on all applicable systemsInitiate and process book of business transfers and/or agent of record changes, including completing book of business valuations, tracking and reconciliationWhen advised, process producer/advisor and up-line terminations on the systems, ensuring that the appropriate state/province is properly notifiedRespond to and ensure efficient & accurate resolution to daily telephone and email inquiries pertaining to contracting and licensing issues, meeting established service level standardsTrack and notify the producer/advisor and up-line regarding expiring licenses and update appropriate systems as necessary with new informationTrack and notify the producer/advisor and up-line regarding expiring errors and omissions coverage and Anti-Money Laundering Training and update system as necessary with new informationAdditional duties as required to support any contracting and licensing related activitiesSkillsPost secondary diploma in a related field or equivalent experienceKnowledge of life insurance industry, producer/advisor and up-line contracting and licensing for both Canada and the US is an assetKnowledge of PMACS and PMACS web portal or other Contracting & Compensation Administration systems is an assetExperience with Microsoft CRM and Amazon Connect is an assetMust have excellent written and verbal communication skillsRequires strong ability to multi-task under pressure and time constraints to meet various deadlines while maintaining keen attention to detailAbility to perform a high volume of repetitive tasks with accuracyAbility to respond to constantly changing needs/schedules and to prioritize workload in a fast-paced environmentDecisive with good judgment/decision-making skills to act effectively in resolving contracting & licensing issuesRequires well-developed problem solving, analytical, organizational and time management skillsStrong team building and good interpersonal skillsAccurate keyboarding skills with good working knowledge of Microsoft Office SuiteAbility to work within the hours of Insurance Operations (8:00am – 8:00pm)LOMA designation is an assetBenefitsDiscretionary variable incentive planCompany OverviewForesters Financial is redefining the life insurance and individual savings industry across the U.S., Canada and UK by enriching the lives, communities, and overall well-being of its members. It was founded in 1874, and is headquartered in Buffalo, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.foresters.com/.



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