Continuos Improvement Manager

Remote Full-time
Mission for Continuous Improvement Project Manager

Transform OVG's operational effectiveness by improving information flow and access across the organization. Lead cross-functional projects that eliminate barriers, increase visibility, and enable better decision-making at all levels. Provide hands-on project leadership, structured execution, and change management to ensure initiatives are delivered consistently, adopted successfully, and sustained.

OUTCOMES: (What must be accomplished)

1. Effective End-to-end Project Management. Lead projects from concept through deployment: intake, requirements, planning, execution, testing, validation, and rollout

2. Measurable business impact. Partner with sponsors and finance to quantify and track realized benefits from each initiative documenting cost savings, cost avoidance, efficiency gains, or service improvements

3. Information flow and access improvements. Focus initiatives on eliminating information silos and improving data visibility. Reduce time-to-information for key operational decisions and increase percentage of employees reporting timely access to information needed to do their jobs effectively. Deploy solutions that improve cross-functional transparency (dashboards, shared systems, standardized reporting)

4. Cross-functional Leadership and Accountability. Coordinate and co-lead initiatives with Process Owners guiding and motivating project teams through influence, not authority. Facilitate project meetings with clear agendas, outcomes, and follow-up.

5. Clear communication and Stake Holder engagement. Maintain active, two-way communication with team members involved in or affected by projects. Provide standardized status updates to sponsors (weekly for active projects, monthly portfolio summary). Ensure training materials and support resources are available before go-live

6. Continuous improvement and Change Leadership. Challenge existing processes and identify root causes of inefficiency. Apply Lean, Six Sigma, or similar CI methodologies to drive measurable improvement building organizational capability by training others in CI concepts and problem-solving approaches. Foster culture of learning, experimentation, and ownership across teams

COMPETENCIES: ENSURING BEHAVIORAL FIT (How you expect a new hire to operate in the fulfillment of the job and achievement of the outcomes)

1. Communication: Creates open, transparent communication across teams; translates technical concepts for diverse audiences

2. Accountability: Holds self and others to commitments; uses project schedules to track progress

3. Problem Solving: Uses data to identify root causes, prioritizes based on business impact

4. Cross-Functional Collaboration: Works constructively with all departments; builds trust across silos

5. Change Leadership: Comfortable with ambiguity; influences without direct authority

6. Continuous Improvement Mindset: Applies process improvement concepts; challenges conventional thinking

7. Systems Thinking: Understands how information flows across the organization

8. EOS Alignment: Operates within EOS framework (Rocks, Scorecards, IDS, L10 meetings)

9. Values Alignment: Embodies OVG core values: Operate Safely, Customer Focused, Company Minded, Help First, Get Stuff Done

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