Content Author

Remote Full-time
RAPP is a global precision marketing agency looking for a Content Author to join their Creative team. The role focuses on transforming content creation across CRM and omnichannel platforms, enabling personalized experiences at scale through innovative and efficient content assembly.ResponsibilitiesAssemble content at scale using modular design systems and content matrices across CRM, email, landing pages, and other platformsCurate, crop, and adapt brand assets from client libraries (e.g., Asset IQ) for multiple contexts and audiencesLeverage AI tools to generate, refine, and edit copy while ensuring consistency with client voice and toneInject highly effective content that embraces Brand nuance into content matrix-based content inside RAPP’s proprietary E-MILL system ready for QA and deploymentEnsure accessibility, brand compliance, and attention to detail across all deliverablesCollaborate closely with Creative, Strategy, Data, and Technology teams to align outputs with creative intent and audience needsIdentify opportunities for new modules, templates, or system improvements that support scale and efficiencyServe as a bridge between creative concept and technical execution, ensuring nothing is lost in translationSkills1–3 years of experience in creative production, digital marketing, CRM, or design system-driven work (agency or brand-side)Strong visual eye for composition, layout, and brand alignmentAbility to write and edit short-form copy, with comfort using AI as a creative toolFamiliarity with HTML/CSS and digital QA practices (does not require full developer expertise)Comfort with workflow and project management tools such as Workfront, Jira, or equivalentAbility to think in systems and modular content structures (atoms, modules, templates)High attention to detail, strong organizational skills, and the ability to work independently on focused projectsBenefitsHealth/vision/dental insurance401(k)Stock optionsHealthcare & Dependent Flexible Spending AccountsVacationSick, and personal daysPositive activism daysPaid parental leaveDisability benefitsCompany OverviewRAPP is a customer experience agency. It is a sub-organization of DAS Group. It was founded in 1965, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.rapp.com/.



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