Consumer Compliance Program Leader, Open Banking
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Consumer Compliance Program Leader, Open Banking
Overview
The Open Banking team is looking for a Consumer Compliance Program Lead, supporting our Consumer products and Consumer Reporting Agency requirements. The ideal candidate is passionate about consumer empowerment, efficient process implementation and consumer control of their financial data. They will also bring a deep understanding of US credit reporting, regulatory requirements for US Credit Reporting Agencies and operational excellence.
Role
Design, implement and maintain consumer compliance program, including risk assessment, policies and procedures, as it relates to 1033, UDAAP, FCRA, GLBA, and other applicable consumer laws.
Align compliance strategy and priorities with Senior Management and Board
Assess Compliance Risk Appetite and advise on appropriate actions to address areas outside of risk appetite through review of risks, controls, MIS and operational dashboards.
Partner with product teams and functional partners to assess consumer financial risks, design and timely implementation of compliance controls.
Represent Consumer Compliance on critical regulatory matters. Collaborate with internal partners including Legal, Regulatory, Technology, and others to address compliance issues.
Drive development of consumer compliance training and guidance materials for internal and external stakeholders and partners
Oversee complaint and disputes, including identification, response, reporting, analytics, assessing and advising stakeholders on impacts
Oversee design and maintenance of consumer compliance systems and tools
Ensure models are compliant with applicable company policies and standards
Prepare periodic reporting and present materials to management and/or the Board
Maintain subject matter expertise and ongoing awareness of requirements of applicable consumer laws and industry best practices (Including but not limited to GLBA, UDAAP, FCRA, and other related laws and regulations), risks and appropriate controls
Participate in industry groups and trade association working groups or other forums.
All About You
Self-starter, flexible, innovative and adaptive
Expertise of Compliance laws, rules, regulations, risks and typologies
Proficiency in consumer regulations required (e.g., FCRA, UDAAP, GLBA, etc.) and BSA/AML/OFAC
Strong knowledge of Compliance/Risk & Controls concepts and functions within financial services
Highly motivated, strong attention to detail, team oriented, organized
Ability to work under pressure and meet deadlines, adapting to unexpected changes in expectations or requirements
Advanced proficiency in Microsoft Office products, particularly Microsoft Excel, PowerPoint and Project
Strong written and verbal communication and interpersonal skills
People leadership skills, including the fostering of a positive and cohesive team through coaching, mentoring, and the development of staff
Ability to develop strong relationships with peers, colleagues and other stakeholders
Bachelor's degree and any of the following: experience in compliance, legal or other control-related function in financial services, regulatory organization, or legal/consulting firm, or a combination thereof;
Advanced degree preferred
CRCM, CAMS or other compliance certifications preferred
For internal applicants only: To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
Pay Ranges
Salt Lake City, Utah: $135,000 - $216,000 USD
Atlanta, Georgia: $135,000 - $216,000 USD
Chicago, Illinois: $135,000 - $216,000 USD
O'Fallon, Missouri: $135,000 - $216,000 USD
Apply Now
Apply Now
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Consumer Compliance Program Leader, Open Banking
Overview
The Open Banking team is looking for a Consumer Compliance Program Lead, supporting our Consumer products and Consumer Reporting Agency requirements. The ideal candidate is passionate about consumer empowerment, efficient process implementation and consumer control of their financial data. They will also bring a deep understanding of US credit reporting, regulatory requirements for US Credit Reporting Agencies and operational excellence.
Role
Design, implement and maintain consumer compliance program, including risk assessment, policies and procedures, as it relates to 1033, UDAAP, FCRA, GLBA, and other applicable consumer laws.
Align compliance strategy and priorities with Senior Management and Board
Assess Compliance Risk Appetite and advise on appropriate actions to address areas outside of risk appetite through review of risks, controls, MIS and operational dashboards.
Partner with product teams and functional partners to assess consumer financial risks, design and timely implementation of compliance controls.
Represent Consumer Compliance on critical regulatory matters. Collaborate with internal partners including Legal, Regulatory, Technology, and others to address compliance issues.
Drive development of consumer compliance training and guidance materials for internal and external stakeholders and partners
Oversee complaint and disputes, including identification, response, reporting, analytics, assessing and advising stakeholders on impacts
Oversee design and maintenance of consumer compliance systems and tools
Ensure models are compliant with applicable company policies and standards
Prepare periodic reporting and present materials to management and/or the Board
Maintain subject matter expertise and ongoing awareness of requirements of applicable consumer laws and industry best practices (Including but not limited to GLBA, UDAAP, FCRA, and other related laws and regulations), risks and appropriate controls
Participate in industry groups and trade association working groups or other forums.
All About You
Self-starter, flexible, innovative and adaptive
Expertise of Compliance laws, rules, regulations, risks and typologies
Proficiency in consumer regulations required (e.g., FCRA, UDAAP, GLBA, etc.) and BSA/AML/OFAC
Strong knowledge of Compliance/Risk & Controls concepts and functions within financial services
Highly motivated, strong attention to detail, team oriented, organized
Ability to work under pressure and meet deadlines, adapting to unexpected changes in expectations or requirements
Advanced proficiency in Microsoft Office products, particularly Microsoft Excel, PowerPoint and Project
Strong written and verbal communication and interpersonal skills
People leadership skills, including the fostering of a positive and cohesive team through coaching, mentoring, and the development of staff
Ability to develop strong relationships with peers, colleagues and other stakeholders
Bachelor's degree and any of the following: experience in compliance, legal or other control-related function in financial services, regulatory organization, or legal/consulting firm, or a combination thereof;
Advanced degree preferred
CRCM, CAMS or other compliance certifications preferred
For internal applicants only: To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
Pay Ranges
Salt Lake City, Utah: $135,000 - $216,000 USD
Atlanta, Georgia: $135,000 - $216,000 USD
Chicago, Illinois: $135,000 - $216,000 USD
O'Fallon, Missouri: $135,000 - $216,000 USD
Apply Now
Apply Now