Consulting Executive (Client Delivery)

About UsWe work closely with founders and leadership teams across high-value industries to build the systems, structures, and sales frameworks that help their businesses scale. Our clients range from luxury aesthetic clinics, high-end property developers to metaphysics, elite fitness brands, other emerging fast-growing portfolio of ambitious companies.Our work focuses on bringing clarity and structure to how businesses sell, train teams, and operate. We partner directly with decision-makers to translate strategy into practical tools such as sales playbooks, training frameworks, and operational systems that teams can actually use.Role OverviewAs a Consulting Executive (Client Delivery), you will play a key role in turning business strategy into structured, practical deliverables for clients.Working closely with the internal team (managers to CEO) to transform insights from strategy and audit sessions into clear outputs such as sales scripts, training frameworks, and branded playbooks. Your focus will be ensuring every deliverable is organised, commercially sound, and ready for real-world execution.This role is ideal for someone who enjoys structuring ideas, improving clarity, and ensuring that client deliverables are complete, practical, and delivered to a high standard.This is primarily a work-from-home role with occasional in-person expectations, including monthly office meetings, company gatherings, and events when required.Key ResponsibilitiesOwn Client DeliveryTranslate business strategies discussed during audit sessions into structured outputs such as sales scripts, training frameworks, business playbooks, and internal documentationEnsure deliverables are clear, complete, commercially sound, and aligned with the client’s business objectivesReview all work with a critical eye before it is shared with clients, maintaining quality standardsManage timelines and ensure deliverables are delivered on scheduleBuild Strong Client RelationshipsAct as the dedicated point of contact for assigned clientsMaintain warm, proactive, and professional communication with clientsAddress feedback or concerns promptly, ensuring a smooth and confident client experienceStrengthen client relationships through consistent follow-ups and thoughtful engagementApply Business & Sales ThinkingApply business logic and sales literacy to identify gaps, inconsistencies, or missing elements in scripts, training materials, and playbooksSense-check deliverables from the perspective of a founder, sales leader, or end userEnsure outputs are practical, usable, and designed to drive real behaviour changeManage Documentation & SystemsMaintain and improve consulting SOPs and workflowsConduct monthly drive audits and ensure file accuracyFollow and improve consulting SOPs to ensure consistency, clarity, and scalabilitySpot Issues & Fix ProblemsIdentify delivery issues early and address them before they escalatePropose workflow improvements and fix inefficiencies where necessaryEnsure client folders and deliverables remain organised, clear, and audit-readyRequirements1-3 years of experience in client delivery, consulting, operations, project coordination, account management, or a similar roleStrong ability to communicate clearly, professionally, and thoughtfullyStrong written and verbal communication skillsHigh attention to detail and comfort working with systems, checklists, and deadlinesAbility to organise complex or unstructured ideas into clear deliverablesDemonstrated interest in working directly with clients and delivering work that creates meaningful valueProactive approach to client engagement, including regular check-ins, recognising client progress, and addressing challenges thoughtfullyAbility to balance warmth and professionalism while building trusted relationships with clients as an extended partner to their teamFamiliarity with organising documentation, folders, and workflows using tools such as Google Drive, Figma, and SOP systemsBusiness acumen with the ability to understand revenue models, sales processes, and team training structures (guidance provided)Ability to balance precision with practicality, recognising when work is sufficiently complete versus when further refinement is requiredComfort working with sales-related materials such as scripts, objection handling frameworks, and training materialsAbility to work independently while maintaining accountability to timelines and quality standardsGood-to-Have SkillsBackground in consulting, coaching, agency work, or B2B servicesExposure to sales roles, sales training, or sales enablement materialsExperience supporting founders, leaders, or senior stakeholdersInterest in business growth, systems, and organisational developmentBenefitsRemote Working FlexibilityVast opportunities to work with global clients and international events with fully sponsored tripsSelf-care or Personal Development AllowancePerformance & Annual BonusesPositive & Vibrant team cultureMonthly company events

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