Consultant RMC International Relocation - US Based Remote
**Primary Function:**
The Relocation Management Consultant serves as the primary day-to-day point of contact for HR program managers and mobility leads across two accounts. Collaborates closely with HR to understand evolving talent mobility needs, policy adjustments, and business unit priorities. You will provide subject matter expertise in relation to the client's relocation program, which may include discussing the client's relocation policy, including their expatriate compensation related services and counseling on best utilization of resources and benefits while ensuring customer and client needs are met in a timely, efficient manner through impeccable customer service.
• *Major Duties and Responsibilities:**
+ Provide single point of coordination for upfront phases of international and domestic relocation activities on behalf of client as outlined in contractual agreement. Provide impeccable customer service to client contacts and HR managers.
+ Counsel client contacts as to the best utilization on international or domestic assignment program benefits
+ Demonstrate knowledge of Cartus's products and services in all interactions with client and customer
+ Counsel client on relocation and compensation and tax benefits (i.e. temporary living, household goods, COLA, housing allowance, hypothetical tax, and tax policy); partner closely with Compensation team to insure delivery of cost projection.
+ Proactively seek opportunities to resolve unique client concerns and needs; identify opportunities for enhancement to current client processes
+ Ensure data integrity in all Cartus systems
+ Maintain compliance with Cartus's corporate policies, programs and standards
• *Client Support:**
+ Work with Account Managers/Directors to continually partner with clients in order to fully understand their business, goals, strategies, and challenges and to propose effective solutions to meet them
+ Participate in client meetings, documenting discussions, decisions, and action items as requested
+ Assist File Set Up in the resolution of stuck files
• *1. Strategic Client Partnership & Advisory**
+ Serves as the primary day-to-day point of contact for HR program managers and mobility leads across both accounts.
+ Collaborates closely with HR to understand evolving talent mobility needs, policy adjustments, and business unit priorities.
+ Participates in all client calls, program reviews, and strategic discussions-acting as the right-hand partner to our client stakeholders.
• *2. Client Presentations & Program Communication**
+ Works with HR and leadership teams to create and deliver presentations on:
+ Program performance
+ Policy changes
+ Mobility trends
+ Employee experience
+ Ensures communication is clear, consistent, and aligned with both client cultures and Cartus best practices.
• *3. Tax Equalization & Tax Coordination (KPMG Partnership)**
+ Supports annual and ongoing tax equalization processes in partnership with KPMG.
+ Assists with tracking, gathering documentation, and ensuring accuracy of client-funded tax payments.
+ Provides employee guidance to ensure they understand tax requirements and next steps.
• *4. Assignment Lifecycle & Employee Engagement**
+ Initiates and provides outreach for over 350 rotational assignments, ensuring each employee receives:
+ Policy guidance
+ Timely follow-up
+ Consistent onboarding into the mobility process
+ Establishes strong rapport with employees, acting as a go-to expert for all assignment-related questions.
• *5. Repayment Agreement Management**
+ Oversees the collection, tracking, and management of repayment agreements for both clients.
+ Ensures compliance, maintains records, and strengthens company risk mitigation.
• *6. Process Mapping & Program Optimization**
+ Leads end-to-end process mapping efforts to streamline workflows, eliminate redundancy, and enhance program efficiency.
+ Aligns operational processes with client expectations, internal best practices, and continuous improvement initiatives.
• *7. Cross-Functional Collaboration & Coverage Support**
+ Acts as a resource for Account Management, providing:
+ Coverage support
+ Insight into day-to-day program operations
+ Support for escalations and special cases
+ Partners internally with supply chain, expense management, tax, and global consultants to ensure a cohesive customer experience
• *Critical Dimensions:**
+ Customer Advocacy
+ Strategic Thinking - strong judgement/decision making skills
+ Teamwork and flexibility
+ Excellent communication skills
+ Attention to detail
+ Effective planning/organization skills
+ Ability to work in high stress environment
• *Requirements:**
+ Minimum 2 years AMA, CSC Homesale and/or IAC experience required
+ Bachelor degree or 3 years experience in the customer service relocation industry required
+ Demonstrated leadership skills required
+ Computer proficiency -Microsoft, Teams, Google, CoPilot, PowerPoint, Excel
Cartus (https://cartus.com/en/) is leaning into its essence, **Where Mobility Meets Agility®** . With nearly 70 years in operation, Cartus is an industry leader in global talent mobility and corporate relocation services. Cartus manages all aspects of an employee's move across 190+ countries to facilitate a smooth transition in what otherwise may be a stressful process. The company supports hundreds of corporate and government clients-including more than a third of Fortune 100 companies-with domestic and international mobility, recruitment and talent management, outsourcing, policy consulting and DEI mobility solutions, international assignment compensation and gross-up services, remote and hybrid workforce solutions, and language and intercultural solutions. Cartus is a subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. (http://www.anywhere.re/) ? **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate'Better Homes and Gardens® Real Estate (https://www.bhgre.com/) ,?Century 21® (https://www.century21.com/) ,?Coldwell Banker® (https://www.coldwellbanker.com/) ,?Coldwell Banker Commercial® (https://www.cbcworldwide.com/) ,?Corcoran® (https://www.corcoran.com/) ,?ERA® (https://www.era.com/) , and'Sotheby's International Realty® (https://www.sothebysrealty.com/eng) , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
• *At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (https://anywhere.re/wp-content/uploads/2025/03/2024-Impact-Report.pdf) .
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
+ Great Place to Work
+ Forbes World's Best Employers
+ Newsweek World's Most Trustworthy Companies
+ Ethisphere World's Most Ethical Companies
EEO Statement: EOE including disability/veteran
Remote
About the Company:
Anywhere Real Estate
Industry:
Other/Not Classified
Apply Now
Apply Now
The Relocation Management Consultant serves as the primary day-to-day point of contact for HR program managers and mobility leads across two accounts. Collaborates closely with HR to understand evolving talent mobility needs, policy adjustments, and business unit priorities. You will provide subject matter expertise in relation to the client's relocation program, which may include discussing the client's relocation policy, including their expatriate compensation related services and counseling on best utilization of resources and benefits while ensuring customer and client needs are met in a timely, efficient manner through impeccable customer service.
• *Major Duties and Responsibilities:**
+ Provide single point of coordination for upfront phases of international and domestic relocation activities on behalf of client as outlined in contractual agreement. Provide impeccable customer service to client contacts and HR managers.
+ Counsel client contacts as to the best utilization on international or domestic assignment program benefits
+ Demonstrate knowledge of Cartus's products and services in all interactions with client and customer
+ Counsel client on relocation and compensation and tax benefits (i.e. temporary living, household goods, COLA, housing allowance, hypothetical tax, and tax policy); partner closely with Compensation team to insure delivery of cost projection.
+ Proactively seek opportunities to resolve unique client concerns and needs; identify opportunities for enhancement to current client processes
+ Ensure data integrity in all Cartus systems
+ Maintain compliance with Cartus's corporate policies, programs and standards
• *Client Support:**
+ Work with Account Managers/Directors to continually partner with clients in order to fully understand their business, goals, strategies, and challenges and to propose effective solutions to meet them
+ Participate in client meetings, documenting discussions, decisions, and action items as requested
+ Assist File Set Up in the resolution of stuck files
• *1. Strategic Client Partnership & Advisory**
+ Serves as the primary day-to-day point of contact for HR program managers and mobility leads across both accounts.
+ Collaborates closely with HR to understand evolving talent mobility needs, policy adjustments, and business unit priorities.
+ Participates in all client calls, program reviews, and strategic discussions-acting as the right-hand partner to our client stakeholders.
• *2. Client Presentations & Program Communication**
+ Works with HR and leadership teams to create and deliver presentations on:
+ Program performance
+ Policy changes
+ Mobility trends
+ Employee experience
+ Ensures communication is clear, consistent, and aligned with both client cultures and Cartus best practices.
• *3. Tax Equalization & Tax Coordination (KPMG Partnership)**
+ Supports annual and ongoing tax equalization processes in partnership with KPMG.
+ Assists with tracking, gathering documentation, and ensuring accuracy of client-funded tax payments.
+ Provides employee guidance to ensure they understand tax requirements and next steps.
• *4. Assignment Lifecycle & Employee Engagement**
+ Initiates and provides outreach for over 350 rotational assignments, ensuring each employee receives:
+ Policy guidance
+ Timely follow-up
+ Consistent onboarding into the mobility process
+ Establishes strong rapport with employees, acting as a go-to expert for all assignment-related questions.
• *5. Repayment Agreement Management**
+ Oversees the collection, tracking, and management of repayment agreements for both clients.
+ Ensures compliance, maintains records, and strengthens company risk mitigation.
• *6. Process Mapping & Program Optimization**
+ Leads end-to-end process mapping efforts to streamline workflows, eliminate redundancy, and enhance program efficiency.
+ Aligns operational processes with client expectations, internal best practices, and continuous improvement initiatives.
• *7. Cross-Functional Collaboration & Coverage Support**
+ Acts as a resource for Account Management, providing:
+ Coverage support
+ Insight into day-to-day program operations
+ Support for escalations and special cases
+ Partners internally with supply chain, expense management, tax, and global consultants to ensure a cohesive customer experience
• *Critical Dimensions:**
+ Customer Advocacy
+ Strategic Thinking - strong judgement/decision making skills
+ Teamwork and flexibility
+ Excellent communication skills
+ Attention to detail
+ Effective planning/organization skills
+ Ability to work in high stress environment
• *Requirements:**
+ Minimum 2 years AMA, CSC Homesale and/or IAC experience required
+ Bachelor degree or 3 years experience in the customer service relocation industry required
+ Demonstrated leadership skills required
+ Computer proficiency -Microsoft, Teams, Google, CoPilot, PowerPoint, Excel
Cartus (https://cartus.com/en/) is leaning into its essence, **Where Mobility Meets Agility®** . With nearly 70 years in operation, Cartus is an industry leader in global talent mobility and corporate relocation services. Cartus manages all aspects of an employee's move across 190+ countries to facilitate a smooth transition in what otherwise may be a stressful process. The company supports hundreds of corporate and government clients-including more than a third of Fortune 100 companies-with domestic and international mobility, recruitment and talent management, outsourcing, policy consulting and DEI mobility solutions, international assignment compensation and gross-up services, remote and hybrid workforce solutions, and language and intercultural solutions. Cartus is a subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. (http://www.anywhere.re/) ? **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate'Better Homes and Gardens® Real Estate (https://www.bhgre.com/) ,?Century 21® (https://www.century21.com/) ,?Coldwell Banker® (https://www.coldwellbanker.com/) ,?Coldwell Banker Commercial® (https://www.cbcworldwide.com/) ,?Corcoran® (https://www.corcoran.com/) ,?ERA® (https://www.era.com/) , and'Sotheby's International Realty® (https://www.sothebysrealty.com/eng) , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
• *At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (https://anywhere.re/wp-content/uploads/2025/03/2024-Impact-Report.pdf) .
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
+ Great Place to Work
+ Forbes World's Best Employers
+ Newsweek World's Most Trustworthy Companies
+ Ethisphere World's Most Ethical Companies
EEO Statement: EOE including disability/veteran
Remote
About the Company:
Anywhere Real Estate
Industry:
Other/Not Classified
Apply Now
Apply Now