Compliance Officer, Operations & Reporting

Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest listings and details, please visit: . JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. In the last five years alone, our user base has grown by 400% to over 1.9 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world. What you’ll do: The Compliance Operations Officer serves as the operational backbone of NinjaTrader’s Compliance program, driving operational excellence and continuous improvement across the department. This individual will own compliance dashboards, workflows, case management systems, and audit readiness, and will act as a central coordinator for projects, senior management reporting, and process improvement across the compliance department. This is an ideal opportunity for someone who wants to be the operational anchor of a fast-growing compliance team, ensuring programs are scalable, auditable, and regulator-ready . In this role you will: Drive execution and tracking of key deliverables across the compliance department and provide updates to the CCO Administer the compliance case management system (complaints, marketing approvals, exceptions, regulatory inquiries) Maintain organized compliance inventories (policies, procedures, regulatory mapping, attestations) Build and maintain compliance dashboards and metrics (complaints, promotions, audit results, filings, training completion) and report on metrics aligned to department and company goals Own and maintain the compliance regulatory calendar (e.g., NFA questionnaires, CFTC filings, audits, annual certifications) Coordinate regulatory reporting calendars and assist in preparing CCO reports to senior management and executives Run core team cadences (e.g., weekly meetings, planning cycles, retrospectives) Identify process gaps, bottlenecks, or inefficiencies in compliance operations and implement scalable solutions to improve efficiency and control effectiveness Monitor progress on issue tracking, remediation follow-up, and escalation Serve as project manager for cross-functional initiatives involving Marketing, Finance, HR, and Security Champion adoption of compliance technology and automation Provide decision-support to the CCO through analysis, prep, and coordination across functions Support compliance team onboarding, training, and engagement initiatives What you’ll need: Bachelor’s degree 4+ years of experience in compliance operations, legal operations, audit, or risk management in fintech, brokerage, banking, or other regulated industries Experience with NFA and CFTC compliance obligations strongly preferred Experience building compliance dashboards or regulatory reports Strong understanding of compliance domains such as AML/BSA, CFTC, or NFA Proficient in workflow and knowledge management tools (e.g., Salesforce, Monday, JIRA) Excellent organizational and project management skills Detail-oriented with ability to juggle multiple priorities and manage complex operational programs Strong communicator, able to translate compliance metrics into clear narratives for executives Bonus points for: Experience in a futures/derivatives or retail brokerage environment Enjoy being the operational anchor who ensures nothing slips through the cracks Take pride in building structured, repeatable processes that withstand regulatory scrutiny Are proactive, data-driven, and eager to implement tools that make compliance scalable Value teamwork and can balance business partnership with regulatory independence Compensation: The salary range for this role will be $105,000.00 - $120,000.00 USD. In addition, this position will also receive an annual target bonus of 10%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader . NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays. Location: This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, New York, North Carolina, Ohio, Oregon, South Carolina, Texas, Utah, Virginia, Washington, Washington D.C., Wisconsin, New Jersey, Pennsylvania. Hybrid: For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: 20 additional flex remote days annually 5 Company Wide Office-Optional weeks tied to major holidays Our Core Benefits Include: Generous PTO 7 Paid Holidays Annually + 5 Conditional Holidays Annually 1 Service Day Annually 401k with 3.5% Company Match Paid Parental Bonding Leave Health, Vision, Dental Coverage Life and Disability Insurance Covered 100% by NinjaTrader We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.