Compliance Analyst (Remote)
Job Description:
Essential Functions:
Support the Compliance Manager with Carrier and Compliance monitoring processes...
Follow established procedures to appropriately review and update carrier profiles, assist carriers with issues and address emails and phone calls in a timely manner.
Review all documentation submitted by carriers and insurance companies for carrier registration for accuracy.
Review and monitor carrier performance on FMCSA websites.
Develop and manage reports from VLMS/Magnus database to support carrier statuses and reviews.
Communicate with team members, carriers, and external customers via telephone, written correspondence, in-person, or other electronic media.
Job Requirements:
Additional Skills and Job Details:
Ability to use good organizational skills to problem solve, prioritize duties and follow-through completely with assigned tasks.
Excellent communication skills both written and verbal.
Must be able to maintain confidentiality of sensitive information.
Ability to remain professional in all circumstances.
Must be proficient in data entry and clerical skills.
Above average analytical and critical thinking skills.
Able to execute instructions and to request clarification when needed.
Able to constructively work under stress and pressure when faced with high workloads and deadlines.
Meets attendance and punctuality standards, may require some weekend workExperience and Education:
High School Diploma or GED required.
At least 2 years of previous customer service experience preferred.
Transportation industry experience preferred.
Training experience is a plus.
Advanced knowledge of Excel, Word, PowerPoint and Outlook
Apply Now
Essential Functions:
Support the Compliance Manager with Carrier and Compliance monitoring processes...
Follow established procedures to appropriately review and update carrier profiles, assist carriers with issues and address emails and phone calls in a timely manner.
Review all documentation submitted by carriers and insurance companies for carrier registration for accuracy.
Review and monitor carrier performance on FMCSA websites.
Develop and manage reports from VLMS/Magnus database to support carrier statuses and reviews.
Communicate with team members, carriers, and external customers via telephone, written correspondence, in-person, or other electronic media.
Job Requirements:
Additional Skills and Job Details:
Ability to use good organizational skills to problem solve, prioritize duties and follow-through completely with assigned tasks.
Excellent communication skills both written and verbal.
Must be able to maintain confidentiality of sensitive information.
Ability to remain professional in all circumstances.
Must be proficient in data entry and clerical skills.
Above average analytical and critical thinking skills.
Able to execute instructions and to request clarification when needed.
Able to constructively work under stress and pressure when faced with high workloads and deadlines.
Meets attendance and punctuality standards, may require some weekend workExperience and Education:
High School Diploma or GED required.
At least 2 years of previous customer service experience preferred.
Transportation industry experience preferred.
Training experience is a plus.
Advanced knowledge of Excel, Word, PowerPoint and Outlook
Apply Now