Community Manager for Educational platform
CAAPID with Dr. Adriel is a growing community for foreign-trained dentists preparing for U.S. dental school applications. We offer tailored coaching to help students excel in interviews and strengthen their chances of acceptance into top dental schools. Our goal is to build a supportive, resource-rich, and engaging free community. The Community Manager will serve as the voice of the brand, fostering trust and engagement while managing communications across platforms such as WhatsApp, Facebook Groups, Instagram, and other community channels. Key Responsibilities: 1. Community Engagement & Growth • Build and manage online communities on Whatsapp and transition to Skool to foster an active, supportive, and engaged environment. • Initiate and moderate discussions, respond to questions, and ensure conversations remain positive and on-brand. • Welcome new members, provide orientation, and guide them toward relevant resources. • Develop and implement strategies to grow community membership and retention. 2. Content & Communication • Collaborate with the marketing and content teams to share updates, events, and valuable insights. • Draft announcements, newsletters, and posts to keep the community informed and inspired. • Collect user-generated content, testimonials, and success stories for use in marketing. 3. Events & Campaigns • Coordinate online events, webinars, or Q&A sessions to boost engagement and provide value to members. • Support promotional campaigns, launches, or challenges by mobilizing community participation. 4. Feedback & Insights • Gather feedback from the community to improve user experience and identify trends, needs, or issues. • Prepare regular reports on engagement metrics, growth, and sentiment. • Serve as the liaison between the community and the internal team, relaying insights and suggestions. 5. Moderation & Support • Enforce community guidelines to ensure respectful and safe interactions. • Address member concerns or issues promptly and professionally. • Collaborate with customer support teams to resolve escalations when necessary. Apply tot his job