Commission & Broker Operations Specialist - US Based Remote (Eastern Time Zone)

Essential Job DutiesFile Completeness:· Ensure file completeness and readiness for closing, processing and audit of commissions with a focus on lease and commercial transactions as well as deals not under Transaction Concierge management.· Enter and maintain data in local MLS and real estate databases as required.· Communicate with Sales Associates regarding incomplete files.Commission Processing:· Review closing packages for accuracy and completeness.· Prepare Closing Demand Authorizations (CDAs) in internal accounting software.· Pre-audit closing documentation (e.g., HUDs, contracts, commission checks).· Apply commission adjustments and ensure timely, accurate payments to Sales Associates, Referrals, and Cooperative Brokers.Sales Associate & Team Support:· Deliver responsive customer service to agents, branch managers, and internal teams.· Address inquiries regarding commission payouts, deductions, schedules, and calculations.· Collaborate with Regional Support Specialist (RSS), Client Experience Specialist (CES) and Market Leaders to ensure data accuracy.General Duties:· Maintain high standards of data integrity and compliance.· Adapt to changing business needs and perform additional duties as required.Minimum Qualifications:· Two or more years of customer service experience is preferred, with prior experience in a real estate office being advantageous· Proficiency in various operating systems (i.e.- PCs, Macs, and Mobile platforms), as well as the ability to navigate computer software, is required· Proficient in Microsoft Office applications including Outlook, Word, Excel, and Teams, with the ability to quickly learn about internal and external real estate-related systems.· Excellent written and verbal communication skills are essential, with the ability to tailor messaging to diverse audiences and adapt quickly to support varying customer needs.· Strong organizational and file management skills with exceptional attention to detail, accuracy, and speed.· Solid math and clerical skills, including typing and data entry.· A customer-focused approach, delivery-oriented mindset, and ability to multi-task are crucial· Ability to multitask, prioritize, and remain flexible in a fast-paced, team-oriented environment with shifting business needs and deadlines.· Willingness to be nimble and adjust priorities as neededColdwell Banker® is one of the world’s leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries. Coldwell Banker is a subsidiary of Anywhere Real Estate Inc. Anywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report. We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:Great Place to WorkForbes World's Best EmployersNewsweek World's Most Trustworthy CompaniesEthisphere World's Most Ethical CompaniesOriginally posted on Himalayas

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