Commercial Lines Insurance Customer Service Representative (CSR) in Belleville, IL
Job title: Commercial Lines Insurance Customer Service Representative (CSR) in Belleville, IL at Yaekel-Associates Ins. Service, Inc.
Company: Yaekel-Associates Ins. Service, Inc.
Job description: Benefits:
Commission
FSA
Long Term Disability
Short Term Disability
Life Insurance
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
We're expanding our team and seeking Commercial Lines Customer Service professionals to join us. Your role as a Customer Service Representative is vital in maintaining strong customer relationships and handling inquiries and concerns with efficiency and professionalism. This role involves managing customer accounts, processing policy changes, and ensuring that all client needs are met in a timely and efficient manner. Collaborate with Account Managers and Producers in a team that values compassion. If you're dedicated to helping others, apply today!Key Responsibilities:
Client Support: Provide excellent customer service to commercial clients by responding to inquiries, resolving issues, and offering solutions.
Policy Management: Process policy changes, endorsements, renewals, and cancellations accurately and in a timely manner.
Documentation: Maintain accurate and up-to-date client files, ensuring all documentation is complete and compliant with industry regulations.
Communication: Communicate effectively with clients, underwriters, and other team members to ensure smooth policy administration.
Quoting and Binding: Assist clients with quoting and binding new policies, ensuring all necessary information is collected and processed correctly.
Claims Assistance: Support clients through the claims process by providing information, assisting with documentation, and liaising with claims adjusters.
Compliance: Stay updated on industry regulations and company policies to ensure all actions comply with legal and ethical standards.
Team Collaboration: Work closely with the commercial lines team to ensure a high level of client satisfaction and operational efficiency.
Problem-Solving: Address and resolve client concerns and issues promptly and professionally.
Qualifications:
Experience: Experience in commercial lines insurance or a related field preferred.
Education: High school diploma or equivalent required.
Licensing: Valid insurance license required.
Skills:
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Proficiency with insurance management software and Microsoft Office Suite
Detail-oriented with a high degree of accuracy
Ability to work independently and as part of a team
Benefits/Perks:
Competitive Salary + Commission & Bonus Potential
Paid Time Off and Holidays
Health, Life, Dental, and Vision Insurance
Short-Term and Long-Term Disability
Flexible Spending Account (FSA)
401K with company match
Professional Development
Friendly and supportive work environment
Job stability in a growing industry
Expected salary: $40000 - 55000 per year
Location: Belleville, IL
Job date: Sat, 08 Feb 2025 08:11:52 GMT
Apply for the job now!
Apply Now
Company: Yaekel-Associates Ins. Service, Inc.
Job description: Benefits:
Commission
FSA
Long Term Disability
Short Term Disability
Life Insurance
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance
We're expanding our team and seeking Commercial Lines Customer Service professionals to join us. Your role as a Customer Service Representative is vital in maintaining strong customer relationships and handling inquiries and concerns with efficiency and professionalism. This role involves managing customer accounts, processing policy changes, and ensuring that all client needs are met in a timely and efficient manner. Collaborate with Account Managers and Producers in a team that values compassion. If you're dedicated to helping others, apply today!Key Responsibilities:
Client Support: Provide excellent customer service to commercial clients by responding to inquiries, resolving issues, and offering solutions.
Policy Management: Process policy changes, endorsements, renewals, and cancellations accurately and in a timely manner.
Documentation: Maintain accurate and up-to-date client files, ensuring all documentation is complete and compliant with industry regulations.
Communication: Communicate effectively with clients, underwriters, and other team members to ensure smooth policy administration.
Quoting and Binding: Assist clients with quoting and binding new policies, ensuring all necessary information is collected and processed correctly.
Claims Assistance: Support clients through the claims process by providing information, assisting with documentation, and liaising with claims adjusters.
Compliance: Stay updated on industry regulations and company policies to ensure all actions comply with legal and ethical standards.
Team Collaboration: Work closely with the commercial lines team to ensure a high level of client satisfaction and operational efficiency.
Problem-Solving: Address and resolve client concerns and issues promptly and professionally.
Qualifications:
Experience: Experience in commercial lines insurance or a related field preferred.
Education: High school diploma or equivalent required.
Licensing: Valid insurance license required.
Skills:
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Proficiency with insurance management software and Microsoft Office Suite
Detail-oriented with a high degree of accuracy
Ability to work independently and as part of a team
Benefits/Perks:
Competitive Salary + Commission & Bonus Potential
Paid Time Off and Holidays
Health, Life, Dental, and Vision Insurance
Short-Term and Long-Term Disability
Flexible Spending Account (FSA)
401K with company match
Professional Development
Friendly and supportive work environment
Job stability in a growing industry
Expected salary: $40000 - 55000 per year
Location: Belleville, IL
Job date: Sat, 08 Feb 2025 08:11:52 GMT
Apply for the job now!
Apply Now