Commercial Account Manager Mid-Market

Remote Full-time
About the position

We're looking for an Account Manager to join our expanding Commercial team here in NYC! There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to walk our clients to success using our platform.

The Commercial Account Manager will be responsible for generating revenue from paying customers to achieve sales quotas.
Possess a comprehensive understanding of monday.com’s value propositions and connect that knowledge directly to key stakeholders.
Proactively own and manage a portfolio of our early adopter paying accounts and focus on leveraging their initial success to generate broader expansion opportunities
Build and identify opportunity signals and drive additional revenue streams (up-sell, cross-sell, etc.).
Consult with customers on their internal processes and challenge leaders to drive change across their organization.

Responsibilities
• Generating revenue from paying customers to achieve sales quotas.
• Possess a comprehensive understanding of monday.com’s value propositions and connect that knowledge directly to key stakeholders.
• Proactively own and manage a portfolio of our early adopter paying accounts and focus on leveraging their initial success to generate broader expansion opportunities
• Build and identify opportunity signals and drive additional revenue streams (up-sell, cross-sell, etc.).
• Consult with customers on their internal processes and challenge leaders to drive change across their organization.

Requirements
• 3-4+ years of B2B SaaS sales experience with a focus on upsells, cross-sells, and expansion opportunities
• Experience in a high volume/high velocity sales role
• Own the full sales cycle from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting
• Proven-track record of engaging with senior stakeholders in new business pitches, quarterly business reviews and/or during renewal periods
• Familiarity with portfolio planning and developing an account plan geared toward expansion and driving multi-product adoption
• Analytical approach to developing a point of view. Conducting research to create a clear value proposition for all key buying personas at each account
• Organization and diligence about updating pipeline and forecast to discern where there's opportunity and risk across your portfolio. This includes taking a data-driven approach to measuring pipeline coverage, deal probability, and the gap that's required to hit your quarterly target
• BA/BS degree or equivalent, relevant work experience

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