Collections Specialist - Hybrid
defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations and servicing solutions. The Collections Specialist role involves supporting automotive finance clients by handling customer service and soft collections tasks within a fast-paced contact center environment.ResponsibilitiesHandle Customer Service Tasks: Payments, due dates, payoffs, and account updatesProcess ACH Requests and provide payoff quotesPerform soft collections:(1-45 days past due) and set up repayment plansUse Skip Tracing tools to locate and update customer informationSkillsHigh School Diploma or GEDExperience in a High-Volume Contact Center: At least one (1) year of experience in a high-volume call centerState Licensing Covered: We handle and fully cover all required collections licensing across multiple states – no cost to youBenefitsPaid Training: Get set up for success from day oneGenerous PTO and Paid HolidaysEducation Support: Tuition reimbursement availableDay-One Benefits: Health, dental, and vision coverage start immediatelyCareer Growth: Strong focus on internal promotionsCompany OverviewDefi Solutions is a financial services company that provides loan origination solutions and auto loan origination software. It was founded in 2012, and is headquartered in West Lake Hills, Texas, USA, with a workforce of 501-1000 employees. Its website is http://defisolutions.com.
Apply Now
Apply Now