Collections and Credit Specialist
New Castle Building Products (NCBP) is a full-service distributor based in White Plains, NY. They are seeking a Collections Specialist to support the collection efforts and perform credit and other accounting functions for the company. The role involves reviewing accounts receivable, contacting customers regarding past due invoices, and maintaining accurate records of collection activities. Responsibilities Review accounts receivable aging’s on a weekly basis to identify past due balances for collections Contact customers via phone, email, text regarding past due invoices Monitor customer accounts for exceeding credit limits Responsible for data entry of new and existing customer information in the system Maintain accurate records of collection activities in account notes, including contact attempts, payment arrangements and customer interactions Maintain calendar reminders for customer follow-ups Escalate problematic accounts to upper management to intervene when necessary Prepare legal demand letters upon direction from Credit Manager Assemble document packets for accounts that are submitted to collections Assist Credit Manager in preparation for legal proceedings Maintain legal fee report to track costs spent on outside collection efforts Provide weekly customer update for past due accounts to Branch Managers and Salespeople Review of AR aging with Credit Manager on a Monthly basis Review large job account requests for creation on customer accounts Assist with review of customer accounts for release of sale orders on credit hold Work closely with the Accounts Receivable department and sales team to clear up short-pay deductions and issues You will be expected to perform other duties as assigned Review and process credit applications Conduct financial analysis including 3rd party report review Create customer accounts in ERP for approved credit applications and cash on delivery customers Set up job accounts in ERP upon approval from Credit Manager Skills Strong attention to detail and goal oriented Able to work independently and with a team, prioritize workloads, manage multiple responsibilities and adjust schedules accordingly Perform and participate in other related duties as assigned by management Occasional travel as needed Benefits Competitive pay Paid vacation and holidays 401(k) plan with discretionary employer match Medical/Dental/Vision/Life Insurance plans Opportunity for advancement A yearly performance review Access to a state-of-the-art gym at our Headquarters location Casual, yet professional work environment Company Overview New Castle Building Products is a building materials company specializing in waterproofing services. It was founded in 2002, and is headquartered in White Plains, New York, USA, with a workforce of 201-500 employees. Its website is