Collections Account Representative - Hybrid

ARS National Services is a company that provides solutions for consumers facing financial difficulties. They are seeking a Collections Account Representative to handle inbound and outbound calls, analyze financial situations, and negotiate payment plans while ensuring compliance with regulations.ResponsibilitiesHandle inbound/outbound calls with empathy and confidenceAnalyze financial situations and offer tailored solutionsNegotiate payment plans, settlements, and full repaymentsStay sharp with quality and FDCPA complianceKeep accurate records and collaborate with team leadsEngage with your team on camera during shiftsSkillsCandidates MUST reside in the greater Houston areaMust be able to work from homeMust be able to reliably commute to the assigned office on designated in-office daysHigh school diploma or GEDStrong communication skills — assertive, clear, and professionalCritical thinking + active listening = your superpowersComfort with basic math (yes, you'll be working with percentages!)Basic computer skills & reliable high-speed internetCollections, sales, or call center experienceBenefits401(k)401(k) matchingAD&D insuranceDental insuranceDisability insuranceEmployee assistance programFlexible spending accountHealth insuranceHealth savings accountLife insuranceOpportunities for advancementPaid time offPaid trainingReferral programVision insuranceWork from homeCompany OverviewARS is a proven leader in the accounts receivable management industry. It was founded in 1987, and is headquartered in Escondido, California, USA, with a workforce of 201-500 employees. Its website is http://www.arsnational.com.



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