Cloud Platform & AI Engineer
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. Ciena is seeking a Cloud Platform & AI Engineer to join the IT Cloud Infrastructure team and help enable secure, scalable, and intelligent use of public cloud technologies across the organisation. This role plays a critical part in advancing cloud automation, security, compliance, and artificial intelligence (AI) capabilities that empower internal teams to innovate with confidence. The position is remote, with flexibility to transition to a hybrid model if business needs evolve. How you will make an impact: Design and evolve automation frameworks for public cloud infrastructure deployments at scale. Enable secure cloud adoption by automating governance, audit, security, and compliance controls. Use, develop and maintain AI services across AWS Platform (Cloud Native) Build and maintain infrastructure and application monitoring to detect, prevent, and respond to incidents. Drive cloud reliability, performance, and cost optimisation through best practices and continuous improvement. Develop tools and mechanisms that eliminate repetitive operational tasks and improve engineering efficiency. Review code, assess technical implementations, and provide actionable feedback to improve platform tooling. Participate in on‑call rotations and serve as an escalation point for cloud service incidents. The must haves: Bachelor’s degree in Computer Science or a related field, or equivalent practical experience 4+ years of overall professional experience, including 2+ years supporting multi‑account Amazon Web Services (AWS) platform infrastructure Efficient in use, maintenance of AWS AI services like Bedrock, Sagemaker while maintaining strong proficiency in AI/ML Concepts Proficiency in object‑oriented programming and SOLID design principles with hands-on experience with one or more programming languages, such as Python, JavaScript/TypeScript, Ruby, Java, or Go Strong experience with infrastructure as code (IaC), automation, and continuous integration/continuous delivery (CI/CD) pipelines Demonstrated knowledge of public cloud security best practices, tooling, and risk identification Working knowledge of networking fundamentals, including Domain Name System (DNS), load balancing, Secure Sockets Layer (SSL), Transmission Control Protocol/Internet Protocol (TCP/IP), and related concepts. Nice to haves: Hands‑on experience with container technologies, including Docker and Kubernetes Understanding of AI security best practices within AWS Platform Familiarity with cloud‑native application architectures and development practices Ability to estimate software components and interface effectively with multiple internal partners At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.