Cloud Ops Engineer

About the position We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.“Due to the potentially classified nature of our work, your willingness is required to subject yourself to a governmental security clearance process.” Why join us? As part of our Global Sovereign Cloud Delivery team, you’ll play a pivotal role in ensuring that Sovereign Cloud regional operations run in a harmonized, secure, and scalable manner. In this role, you’ll work with security-hardened SAP cloud solutions such as SAP Human Capital Management (HCM), SAP Fieldglass, SAP Ariba, SAP Customer Experience (CX), SAP Business Data Cloud, and more.This is your chance to contribute in a meaningful, high-impact role that safeguards digital sovereignty while driving innovation. What you’ll do As a Cloud Operations Engineer, you’ll: Support Global Solution Experts in defining operating standards for the SAP Sovereign Cloud solutions. Collaborate across global and regional teams to break silos, enhance communication, and align on best practices. Contribute to process improvement & standardization by helping refine Standard Operating Procedures, Work Instructions, and Knowledge Base content.Drive scalability and harmonization by ensuring consistent deployment practices across regions. Utilize IT Service Management (ITSM) processes such as service request, incident, problem, change management, and release operations What you bring 3+ years of experience in a DevOps role and a bachelor’s degree in a relevant technical field. A strong analytical mindset, team-player spirit, and a proactive, results-driven approach. Comfortable working in a globally distributed team and collaborating with diverse stakeholders.A solid understanding of enterprise software applications and IT/Cloud operations. Attention to detail and a quality-first mindset. A high degree of service focus, customer orientation, and operational excellence. Excellent communication skills in English (written and verbal). Due to the potentially classified nature of our work, you may be required to undergo a governmental security clearance process ( ) SAP'S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees.We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company. SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:[email protected] Successful candidates might be required to undergo a background verification with an external vendor.For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:[email protected] SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.Compensation Range Transparency : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive bolthires for the career level applicable to the posted role. The targeted combined range for this position is 116800 - 198600(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc.as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits. AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.Requisition ID: 435839 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% |Career Status:Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid Responsibilities • Support Global Solution Experts in defining operating standards for the SAP Sovereign Cloud solutions. • Collaborate across global and regional teams to break silos, enhance communication, and align on best practices. • Contribute to process improvement & standardization by helping refine Standard Operating Procedures, Work Instructions, and Knowledge Base content.• Drive scalability and harmonization by ensuring consistent deployment practices across regions. • Utilize IT Service Management (ITSM) processes such as service request, incident, problem, change management, and release operations Requirements • 3+ years of experience in a DevOps role and a bachelor’s degree in a relevant technical field. • A strong analytical mindset, team-player spirit, and a proactive, results-driven approach. • Comfortable working in a globally distributed team and collaborating with diverse stakeholders.• A solid understanding of enterprise software applications and IT/Cloud operations. • Attention to detail and a quality-first mindset. • A high degree of service focus, customer orientation, and operational excellence. • Excellent communication skills in English (written and verbal). • Due to the potentially classified nature of our work, you may be required to undergo a governmental security clearance process ( ) Benefits • Constant learning • Skill growth • Great benefits • A team that wants you to grow and succeed • SAP North America Benefits Apply tot his job