Cloud and Release Engineer

The Doctors Company is the nation’s largest physician-owned medical malpractice insurer, and they are seeking an IT Cloud and Release Engineer to join their team. This role focuses on building and maintaining the TDCG Azure environment while executing release activities under regulated conditions and governance.ResponsibilitiesDesign, plan, implement designated technology hardware and software systemsMaintain all assigned TDC Technology platforms, security policy, documentation, and configurations (parameters, patches, etc.)Provide advanced maintenance, troubleshooting, and performance analysis on IT systemsUpgrade technologies to ensure they are currentPatch TDC technologies to resolve any security or functional issuesProvide management and executive reporting on the status and topics relevant to TDC IT Security and IT system operationsPerform impact to business analysis for operational changes, downtime, adopted policies and proceduresExecute designated systems to ensure business processes are maintained at the highest levelsComplete project deliverables on time per specificationsEnsure project deliverables maintain a balance of scope, schedule, and costEnsure project deliverables meet business customer expectationsEnsure project deliverable quality does not require rework to meet business expectationsParticipate in the planning, implementation, administration and documentation of each assigned IT systemUnderstand, accept and manage your task assignments according to each assigned IT system project schedule and planParticipate on engineering teams to implement system configurations as specified in each assigned IT system projectParticipate on IT teams during all project tasks, and incident response actionsReview, select and coordinate third party products and vendor services as necessary in each assigned IT system projectMaximizes performance while upholding and encouraging behaviors consistent with TDC's mission & valuesCommunicates company values, beliefs and norms to team members on an ongoing basisServes as a role model for company valuesCommunicates regularly with business partners to ensure user satisfactionProvide assistance with application problem analysis, solutions and researchMentor and motivate project team and influence them to take positive action and accountability for their tasks/projects while supporting overall team to identify and achieve corporate goals, department goals and development goalsCommunicates and delivers ongoing/timely feedback to project team regarding their performanceMonitor roles and responsibilities of the project teamStay well informed of current and emerging technologies / technology trendsWork and guide project team to ensure appropriate technology knowledge is developedMaintain full compliance with all organizational policies, procedures, and established standards (e.g. accurately recording time worked, Submitting PTO, mandatory corporate training)Keep technical knowledge and skills current to effectively support department prioritiesComplete all performance and development activities including the performance review process in a timely mannerFulfill all required training and development obligations to maintain essential skills and credentialsComplete all mandatory compliance courses on time, meeting corporate training standardsPursue additional learning opportunities that strengthen professional capabilities and contribute to team and organizational performance, with prior manager approvalSupport enterprise and departmental objectives by taking on assigned projects and delegated tasks with accountability, attention to detail, and timely executionIdentify and implement process improvements that enhance business efficiency and strengthen organizational effectivenessProactively provide regular updates to leadership on project status, deliverables, and outcomesMaintain flexibility and agility to take on additional responsibilities as organizational needs evolveSkillsBachelor's degree in Technology or Business and 1 to 2 years, or 3-5 years of progressively responsible experience, preferably within an insurance/medical industryExcellent customer service skillsExcellent communication skills: verbal, face-to-face, and writtenStrong, demonstrated experience in Infrastructure as Code techniques and implementationsStrong, demonstrated experience in heavily regulated code deployment and environment configurationExperience with supporting data systems such as Databricks, Azure Fabric, and Azure Data FactoryExperience with Azure in infrastructure, IAAS and PAAS solutionsWide technical knowledge and experience with technology environments, including server, network, storage and communications systemsProficient understanding of technology systems characteristics, features, and integration capabilitiesProficient understanding of project management principlesBenefitsMedical, family and bereavement leaveSame-sex domestic partner benefitsShort- and long-term disability programsEmployee assistance programHealth, dental, and vision insuranceHealth care tax-free spending accounts with a company match401(k) and Roth IRA with company match, as well as catch-up plans for bothVacation days, sick days, and paid personal days each calendar year (with vacation increases based on length of service)Paid holidays each calendar yearLife and travel insuranceTax-free commuter benefitsIn-person and online learning opportunitiesCross-function career opportunitiesBusiness casual work environmentTime off to volunteerMatching donations to qualifying nonprofit organizationsCompany-sponsored participation at non-profit eventsCompany OverviewThe Doctors Company is a medical malpractice insurer providing coverage and risk management services to healthcare professionals. It was founded in 1976, and is headquartered in Napa, California, USA, with a workforce of 501-1000 employees. Its website is http://www.thedoctors.com/.



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