Clinician Services Support Consultant

Job Description: • Facilitate Epic-based documentation and navigation orientation for new physicians and APPs • Provide individualized support during orientation • Collaborate with clinical informatics and optimization teams to maintain and update orientation content • Assist in developing, customizing, and disseminating documentation tip sheets, Epic job aids, and specialty-specific workflows • Manage small to moderately complex projects aligned with CSS and organizational goals • Participate in Epic testing and validation efforts to ensure workflows are user-friendly, compliant, and clinically sound • Serve as a connector between clinicians, Clinical Navigation leadership, and operational partners • Monitor orientation trends and clinician feedback to identify opportunities for improvement • Create reports, presentations, and data summaries for internal leadership and external partners • Ensure adherence to organizational standards and regulatory requirements related to documentation and training Requirements: • Completion of advanced training through a recognized or accredited program, equivalent in scope and rigor to post-secondary education or equivalent knowledge • High school diploma or GED required • Clinical or operational credential required • Certification in mid-revenue cycle operations from a recognized professional organization such as AHIMA, AAPC, or HFMA is required • Minimum of 5 years of healthcare experience, including at least 2 years working as a clinician or in direct partnership with clinicians or management of organizational initiatives • Demonstrated proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Teams, etc.) or similar products and in patient accounting and billing systems • Ability to deal and work effectively with multiple departments and in matrix organizational structures • Proven ability to influence others not directly reporting to them • Strong negotiating skills • Strong oral and written communication skills • Proficiency in data analysis is essential to examine revenue cycle/reimbursement activities and identifying and addressing related issues Benefits: • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Apply tot his job