Clinical Associate, Bilingual
Description:
• Clinical Associate in interdisciplinary virtual and home based (house calls + telehealth) medical practice called Devoted Medical
• Liaison between healthcare services and Devoted members, supporting clinicians and coordinating care across PCPs, pharmacies, DME, home health, imaging, lab testing
• Pre-visit prep, video onboarding, post-visit prep, order management/care coordination, triage support, patient education
• Support includes coordinating DME and skilled nursing services, arranging lab/imaging, notifying members of lab results and coordinating follow up, collecting medical records, setting and confirming appointments
• Follow up post ER and Dispatch Health visits, review internal program referrals, send welcome kits and educational materials
• May include occasional weekend hours through optional overtime
Requirements:
• Certification of Medical Assistant (CMA) or Registered Medical Assistant (RMA)- certification required, but doesn’t have to be active!
• Fully bilingual (English/Spanish)
• Two (2) years of patient facing experience
• Prior primary care experience (a plus)
• Experienced in care coordination, particularly helping Medicare patients to close stars care gaps/ complete preventative health screenings
• Comfortable working with members via video, phone, portal
• Quick to adopt and learn new technologies, including electronic health records and various computer platforms (e.g., Google Chrome, Google Sheets)
• Strong communicator, able to effectively interact with various stakeholders including doctors, pharmacies, nurses, and caregivers
• Highly organized and adaptable, able to manage a large member panel (100+ if needed)
Benefits:
• Employer sponsored health, dental and vision plan with low or no premium
• Generous paid time off
• $100 monthly mobile or internet stipend
• Stock options for all employees
• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
• Parental leave program
• 401K program
• And more....
Apply Now
Apply Now
• Clinical Associate in interdisciplinary virtual and home based (house calls + telehealth) medical practice called Devoted Medical
• Liaison between healthcare services and Devoted members, supporting clinicians and coordinating care across PCPs, pharmacies, DME, home health, imaging, lab testing
• Pre-visit prep, video onboarding, post-visit prep, order management/care coordination, triage support, patient education
• Support includes coordinating DME and skilled nursing services, arranging lab/imaging, notifying members of lab results and coordinating follow up, collecting medical records, setting and confirming appointments
• Follow up post ER and Dispatch Health visits, review internal program referrals, send welcome kits and educational materials
• May include occasional weekend hours through optional overtime
Requirements:
• Certification of Medical Assistant (CMA) or Registered Medical Assistant (RMA)- certification required, but doesn’t have to be active!
• Fully bilingual (English/Spanish)
• Two (2) years of patient facing experience
• Prior primary care experience (a plus)
• Experienced in care coordination, particularly helping Medicare patients to close stars care gaps/ complete preventative health screenings
• Comfortable working with members via video, phone, portal
• Quick to adopt and learn new technologies, including electronic health records and various computer platforms (e.g., Google Chrome, Google Sheets)
• Strong communicator, able to effectively interact with various stakeholders including doctors, pharmacies, nurses, and caregivers
• Highly organized and adaptable, able to manage a large member panel (100+ if needed)
Benefits:
• Employer sponsored health, dental and vision plan with low or no premium
• Generous paid time off
• $100 monthly mobile or internet stipend
• Stock options for all employees
• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
• Parental leave program
• 401K program
• And more....
Apply Now
Apply Now