Client Technical Support Specialist
SAGE Counseling Inc is an agency focused on making an impact for others, and they are seeking a Client Technical Support Specialist to assist clients with technical challenges. The role involves guiding clients through installations, resolving technical requests, and maintaining system functionality. Responsibilities Assist clients with technical challenges Help guide installs, modifies, and makes minor repairs to computer hardware and software systems Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity Maintains system functionality by testing computer components Consults with users to determine appropriate hardware and software needs and assists in placing orders Skills High School Diploma or equivalent required Associates Degree in computer science, networking, or related degree preferred Certification as Microsoft Certified Professional (MCP) highly preferred Experience in the use of mobile device web meeting application and a good experience in Android OS Benefits Annual merit-based compensation increases Bilingual pay differential Remarkable health and disability benefits 401k company match Top-level compensation packages Career advancement opportunities Company Overview SAGE Counseling offers a range of substance abuse education and treatments, along with domestic violence advising services. It was founded in 1998, and is headquartered in Mesa, Arizona, USA, with a workforce of 11-50 employees. Its website is