Client Support Representative (Entry Level)
The Client Support Representative works on-site at our marketing & promotional events and provides support to the team at our corporate headquarters here in Richmond. We specialize in customer retention and customer acquisitions for our clientele. Our clients span across a wide variety of industries, including home improvement, telecommunications, and green energy.
In this entry-level role, the Client Support Representative will use their eagerness to learn and natural enthusiasm to assist the on-site marketing team with all tasks involved in developing and executing the companys overall marketing plan.
Responsibilities of the Client Support Representative:
Execute marketing plans and operational functions to company standards
Participate in product/service knowledge training provided to marketing teams on behalf of management
Execute client presentation directives and standards to sales team members
Assist customers with any questions they may have in regards to featured client products/services
Gain knowledge of the marketing and branding strategy of all new clients the company acquires. Apply knowledge of the product and brand to develop customized marketing strategies for client directives
Ensure the highest level of customer service resulting in increased productivity and achieving sales goals
Build knowledge of the marketing systems implemented for each client campaign
Assist the market manager with any day-to-day administrative support as required
In this role, you will be the face of our company and we expect the highest level of professionalism possible. A self-motivated team player you may be just the person we are looking for. Teamwork, Dependability, Apparent Motivation, and Ethics are an integral part of all positions with us.
Requirements of the Client Support Representative:
Leadership experience including the ability to prioritize workloads and meet deadlines in a fast-paced environment
Strong problem-solving skills with an understanding of the impact that the Client Services team has on the company
Demonstrates initiative and ability to work with minimal supervision
Utilize clear verbal and written communications skills
Suggest process improvements with continued attention to client and control guidelines
Qualified Candidates Should Possess:
High school diploma or general education degree (GED); or a minimum of six months customer service, marketing or related experience
Ability to effectively present information to customer, clients and other employees
Possess basic mathematical skills
Possess basic computer and computer software skills
Ability to apply good judgment in dealing with problem-solving and carrying out directives
1-2 years of relevant marketing, customer service experience preferred
Excellent written, oral, and listening communication skills
Ability to uphold the highest level of confidentiality and professionalism
Ability to work in a multi-tasked environment
This is an onsite position that requires daily travel to the office. Local candidates with the ability to start in 1-2 weeks are encouraged to apply
#LI-Onsite
Apply Now
In this entry-level role, the Client Support Representative will use their eagerness to learn and natural enthusiasm to assist the on-site marketing team with all tasks involved in developing and executing the companys overall marketing plan.
Responsibilities of the Client Support Representative:
Execute marketing plans and operational functions to company standards
Participate in product/service knowledge training provided to marketing teams on behalf of management
Execute client presentation directives and standards to sales team members
Assist customers with any questions they may have in regards to featured client products/services
Gain knowledge of the marketing and branding strategy of all new clients the company acquires. Apply knowledge of the product and brand to develop customized marketing strategies for client directives
Ensure the highest level of customer service resulting in increased productivity and achieving sales goals
Build knowledge of the marketing systems implemented for each client campaign
Assist the market manager with any day-to-day administrative support as required
In this role, you will be the face of our company and we expect the highest level of professionalism possible. A self-motivated team player you may be just the person we are looking for. Teamwork, Dependability, Apparent Motivation, and Ethics are an integral part of all positions with us.
Requirements of the Client Support Representative:
Leadership experience including the ability to prioritize workloads and meet deadlines in a fast-paced environment
Strong problem-solving skills with an understanding of the impact that the Client Services team has on the company
Demonstrates initiative and ability to work with minimal supervision
Utilize clear verbal and written communications skills
Suggest process improvements with continued attention to client and control guidelines
Qualified Candidates Should Possess:
High school diploma or general education degree (GED); or a minimum of six months customer service, marketing or related experience
Ability to effectively present information to customer, clients and other employees
Possess basic mathematical skills
Possess basic computer and computer software skills
Ability to apply good judgment in dealing with problem-solving and carrying out directives
1-2 years of relevant marketing, customer service experience preferred
Excellent written, oral, and listening communication skills
Ability to uphold the highest level of confidentiality and professionalism
Ability to work in a multi-tasked environment
This is an onsite position that requires daily travel to the office. Local candidates with the ability to start in 1-2 weeks are encouraged to apply
#LI-Onsite
Apply Now