Client Support Consultant
About the position
We're hiring a reliable and client-focused Client Support Consultant to assist clients by providing guidance, coordinating details, and delivering a smooth, high-quality experience from start to finish. This fully remote role is ideal for someone who is organized, people-focused, and comfortable working independently while maintaining a high standard of service and using the resources, tools and systems provided to you with the team and mentorship.
Responsibilities
• Communicate with clients to understand needs, preferences, and timelines
• Provide clear support, recommendations, and timely follow-ups
• Coordinate scheduling, confirmations, and ongoing updates
• Maintain accurate records and ensure consistent communication
• Deliver professional, friendly client support throughout the process
Requirements
• Strong communication and organizational skills
• Customer service or client-facing experience (preferred, not required)
• Self-motivated and comfortable working remotely
• Must be coachable to learn the systems, process and training
• Detail-oriented, reliable, and tech-comfortable
• Authorized to work from Mexico, the United States, the United Kingdom, or Australia
Nice-to-haves
• Customer service or client-facing experience (preferred, not required)
Benefits
• 100% remote flexibility
• Training and ongoing support provided
• Clear growth and advancement opportunities
Apply tot his job
Apply To this Job
We're hiring a reliable and client-focused Client Support Consultant to assist clients by providing guidance, coordinating details, and delivering a smooth, high-quality experience from start to finish. This fully remote role is ideal for someone who is organized, people-focused, and comfortable working independently while maintaining a high standard of service and using the resources, tools and systems provided to you with the team and mentorship.
Responsibilities
• Communicate with clients to understand needs, preferences, and timelines
• Provide clear support, recommendations, and timely follow-ups
• Coordinate scheduling, confirmations, and ongoing updates
• Maintain accurate records and ensure consistent communication
• Deliver professional, friendly client support throughout the process
Requirements
• Strong communication and organizational skills
• Customer service or client-facing experience (preferred, not required)
• Self-motivated and comfortable working remotely
• Must be coachable to learn the systems, process and training
• Detail-oriented, reliable, and tech-comfortable
• Authorized to work from Mexico, the United States, the United Kingdom, or Australia
Nice-to-haves
• Customer service or client-facing experience (preferred, not required)
Benefits
• 100% remote flexibility
• Training and ongoing support provided
• Clear growth and advancement opportunities
Apply tot his job
Apply To this Job