Client Success Representative (Part Time - In Office) Evening & Saturday
Client Success Representative (Part Time - In Office) Evening & Saturday
Location: Remote/Hybrid Position - Professional Ct, Garner, NC 27529
Schedule:
Monday to Friday 4:30 PM to 8:30 PM
Saturday 9:00 AM to 1:00 PM
Employment Type: Part Time
Hourly Pay: $17 per hour plus booking incentives
Why This Role Is Worth Your Time
ā¢ Elite Moisture Solutions is a growing local home services company focused on delivering outstanding customer experience.
ā¢ We are looking for a part time team member to help us keep our schedule full during evening and weekend hours when many homeowners are more available to talk.
ā¢ If you enjoy being on the phone, following up with people, booking appointments, and earning bonuses based on performance, this role offers consistent part time hours and clear earning potential.
ā¢ Your effort directly impacts revenue. The more appointments you book, the more you earn.
What You Will Be Responsible For
ā¢ Primary Focus: Appointment Booking & Follow Up
ā¢ Follow up with homeowners who recently received estimates and help answer questions so they can confidently move forward
ā¢ Call past clients who have incomplete work or recommended upgrades and book follow up appointments
ā¢ Handle inbound evening and Saturday calls and schedule new estimates and service visits
ā¢ Confirm upcoming appointments and help reduce cancellations
ā¢ Re engage older leads in our CRM to generate new booked appointments
ā¢ This is a phone focused, performance driven role.
Additional Responsibilities
ā¢ Accurately enter call notes and update customer records in the CRM
ā¢ Track daily calls made and appointments booked
ā¢ Communicate clearly with the daytime team to ensure smooth handoff of booked appointments
ā¢ Request Google reviews from satisfied customers when appropriate
Who This Role Is a Great Fit For
ā¢ Comfortable and confident on the phone
ā¢ Persistent and not afraid to follow up multiple times
ā¢ Friendly and positive communicator
ā¢ Organized and reliable
ā¢ Motivated by earning bonuses for performance
ā¢ Available consistently during scheduled evening and Saturday hours
ā¢ Sales or customer service experience is helpful but not required. Strong communication skills and follow through matter most.
Compensation & Incentives
ā¢ $17 per hour base pay
ā¢ Incentive paid per booked appointment
ā¢ Additional bonuses tied to performance targets
ā¢ High performers can significantly increase their hourly earnings through booked call bonuses.
Work Environment
ā¢ Remote - Garner, NC
ā¢ Structured part time evening and Saturday schedule
ā¢ Clear expectations and simple performance metrics
ā¢ Supportive team and training provided
If you are looking for part time work with earning upside, enjoy talking to people, and want to be part of a growing local company, we would love to meet you.
Apply today.
Remote
About the Company:
Clear Results
Apply Now
Apply Now
Location: Remote/Hybrid Position - Professional Ct, Garner, NC 27529
Schedule:
Monday to Friday 4:30 PM to 8:30 PM
Saturday 9:00 AM to 1:00 PM
Employment Type: Part Time
Hourly Pay: $17 per hour plus booking incentives
Why This Role Is Worth Your Time
ā¢ Elite Moisture Solutions is a growing local home services company focused on delivering outstanding customer experience.
ā¢ We are looking for a part time team member to help us keep our schedule full during evening and weekend hours when many homeowners are more available to talk.
ā¢ If you enjoy being on the phone, following up with people, booking appointments, and earning bonuses based on performance, this role offers consistent part time hours and clear earning potential.
ā¢ Your effort directly impacts revenue. The more appointments you book, the more you earn.
What You Will Be Responsible For
ā¢ Primary Focus: Appointment Booking & Follow Up
ā¢ Follow up with homeowners who recently received estimates and help answer questions so they can confidently move forward
ā¢ Call past clients who have incomplete work or recommended upgrades and book follow up appointments
ā¢ Handle inbound evening and Saturday calls and schedule new estimates and service visits
ā¢ Confirm upcoming appointments and help reduce cancellations
ā¢ Re engage older leads in our CRM to generate new booked appointments
ā¢ This is a phone focused, performance driven role.
Additional Responsibilities
ā¢ Accurately enter call notes and update customer records in the CRM
ā¢ Track daily calls made and appointments booked
ā¢ Communicate clearly with the daytime team to ensure smooth handoff of booked appointments
ā¢ Request Google reviews from satisfied customers when appropriate
Who This Role Is a Great Fit For
ā¢ Comfortable and confident on the phone
ā¢ Persistent and not afraid to follow up multiple times
ā¢ Friendly and positive communicator
ā¢ Organized and reliable
ā¢ Motivated by earning bonuses for performance
ā¢ Available consistently during scheduled evening and Saturday hours
ā¢ Sales or customer service experience is helpful but not required. Strong communication skills and follow through matter most.
Compensation & Incentives
ā¢ $17 per hour base pay
ā¢ Incentive paid per booked appointment
ā¢ Additional bonuses tied to performance targets
ā¢ High performers can significantly increase their hourly earnings through booked call bonuses.
Work Environment
ā¢ Remote - Garner, NC
ā¢ Structured part time evening and Saturday schedule
ā¢ Clear expectations and simple performance metrics
ā¢ Supportive team and training provided
If you are looking for part time work with earning upside, enjoy talking to people, and want to be part of a growing local company, we would love to meet you.
Apply today.
Remote
About the Company:
Clear Results
Apply Now
Apply Now