Client Success Manager, Shopper & Retail Media

Jun Group is a technology company focused on empowering consumers and advertisers through intelligent advertising. They are seeking a Client Success Manager specializing in Shopper and Retail Media to manage retail media campaigns, ensuring execution while driving performance and revenue growth. Responsibilities Serve as the primary client contact for shopper and retail media accounts, ensuring exceptional client service and long-term partnerships Partner with Campaign Managers and Ad Operations to deliver high-performing retail media campaigns across DSPs, commerce platforms, and programmatic channels Translate client goals into omnichannel campaign strategies that drive measurable sales and brand growth Provide strategic performance updates with clear, actionable insights to optimize campaigns and maximize ROI Collaborate with Sales to uncover upsell and cross-sell opportunities within shopper and retail media networks Act as the bridge between clients, retailer partners, and internal teams, ensuring flawless execution and alignment Maintain deep knowledge of client objectives, historical performance, and retail media best practices to strengthen relationships Skills 1+ years of experience in digital media, retail media, shopper marketing, or programmatic advertising Familiarity with DSPs (The Trade Desk, DV360, Xandr), retail media platforms (Amazon Ads, Walmart Connect, Criteo, CitrusAd), and analytics tools Skilled in campaign performance analysis, Excel, and reporting tools Highly organized, detail-oriented, and confident managing multiple client accounts simultaneously Excellent written and verbal communication skills, with the ability to handle client interactions with professionalism and ease, manage programs effectively, and deliver clear performance updates Strong collaboration skills and ability to partner across sales, operations, and retail partnerships teams Curiosity about commerce trends, retail data, and omnichannel advertising to continuously improve results Benefits Competitive salary + performance bonuses Health, dental, and vision insurance, plus mental health resources 401(k) match and generous PTO Hybrid work environment (NYC office) Free lunch for onsite team members in NYC Volunteer Opportunities Opportunities for professional development in a high-growth ad tech company Company Overview Jun Group is a technology company that delivers intelligent, privacy-first advertising for brands, agencies, and publishers. It is a sub-organization of Verve. It was founded in 2005, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is