Client Success Associate (French Speaking)

Gartner is a leading research and advisory company that provides insights to enterprise leaders. They are seeking a Client Success Associate to build and manage relationships with clients, ensuring successful utilization of their services, which leads to customer satisfaction and retention. Responsibilities Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth Introduce Gartner services and capabilities to new clients and communicate value to decision makers Facilitate client calls and engagements to surface client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients Conduct regular reviews of client book of business looking into performance and key client engagement metrics Skills 6+ months relevant professional and/or internship experience Proven track record of success fueled by a passion for delighting clients Strong communication, collaboration, prioritization, critical thinking, and influencing skills Bachelor's degree preferred Benefits Generous paid time off policy Charity match program Medical, Dental & Vision Plans Parental Leave Employee Assistance Program (EAP) 401K matching Market leading benefit programs Generous PTO 401k match up to $7,200 per year The opportunity to purchase company stock at a discount Company Overview Gartner provides fact-based consulting services, helping clients use and manage IT to enhance business performance. It was founded in 1979, and is headquartered in Stamford, Connecticut, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Gartner has a track record of offering H1B sponsorships, with 10 in 2026, 51 in 2025, 43 in 2024, 60 in 2023, 66 in 2022, 96 in 2021, 71 in 2020. Please note that this does not guarantee sponsorship for this specific role.