Client Service Representative | CSR

Interim HealthCare Inc. is a leading employer in the home care industry, dedicated to providing exceptional care and support to clients and employees alike. They are seeking a Client Service Representative who will assist in ensuring compliance with operational standards, schedule staff, and manage employee files while also providing hands-on caregiving as needed. Responsibilities Assist our Client Service Supervisor in ensuring compliance with quality and operational standards Schedule staff and improve the process of client scheduling for home care services Document job orders, receive referrals and assist with staffing orders Manage employee files, verify credentials and certifications, conduct background checks and advertise for staff positions Verify client insurance and assist with office functions such as marketing, payroll, on-boarding, interviews and collections Fill in as a caregiver as needed and provide training to care staff Skills High School Diploma or equivalent Ability to pass a comprehensive criminal background check, TB & Drug screen Reliable transportation, driver's license is preferred but not required Reside within Santa Clara County, up to a 40-minute commute to Campbell, CA Ability to work under pressure and multi-task required Provide hands on caregiving services as needed Ability to work outside of normal office hours as needed Excellent oral and written communication skills with clinical and non-clinical staff Strong organizational skills, attention to detail and computer software proficiency Home Care office experience highly desired Minimum of 6 months experience in healthcare or a related industry preferred Understanding of state and federal home care standards and regulations Benefits $24.00/Hour Family-oriented culture that promotes work-life balance Online training, growth and ability to earn CEUs Tuition discounts through Rasmussen University Generous PTO Holiday Pay Medical/Dental/Vision & 401(k) Benefits Company Overview Interim HealthCare Inc., founded in 1966, is a leading national franchisor of home care, hospice and healthcare staffing. It was founded in 1966, and is headquartered in Sunrise, Florida, USA, with a workforce of 10001+ employees. Its website is