Client Service Associate, Bilingual English and Spanish (Class of 2025)
About the position The Client Service team connects Guidepoint's clients with subject-matter experts to better inform their business decisions. They take the time to understand each client's specific research needs and deliver the experts closest to the topic, often within hours. As an Associate on the Client Service team, you will understand your client's unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1.5 million Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines. Responsibilities • Work with Project Managers to develop strategies for satisfying each client project request • Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered • Identify the best leads and invite them to join our network to participate in consultations with our clients • Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients Requirements • Bachelor's degree, with strong academic track record • Previous internship/volunteering/extracurriculars • Work authorization required Nice-to-haves • Desire to work in a sourcing/lead generation type of role • Ability to work in a fast-paced, results-oriented environment • Excellent time management and organizational skills • Outgoing personality with the ability to speak with people at all professional levels • Intellectual curiosity and desire to learn • Excellent written and verbal communication skills • Demonstrated ability to work both individually and as part of a team Benefits • 15 PTO Days, 10 legal holidays, and sick days • Comprehensive Medical, dental, and vision plans • Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans • Commuter benefits and a corporate discounts • Development opportunities through the LinkedIn Learning platform • Friday happy hour, 'Summer Fridays', and free snacks and beverages in the office • Year-round corporate athletic league • Casual work environment, team building, and other social events Apply tot his job