Client Relations Specialist (bilingual Japanese–English or Korean–English)

Mizuho is a leading financial institution with a global presence, and they are seeking a Client Relations Specialist to support their relationship management efforts. The role involves processing client financial transactions, maintaining records, and ensuring effective communication between clients and internal departments. Responsibilities Serve as a liaison between clients and internal teams to ensure timely and accurate processing of customer banking transactions including but not limited to uncommitted/committed loans, foreign exchange, all types of deposit booked in New York Branch Collect, retrieve, verify, and update client profile documents, including company information, authorized signers/users, and product-specific access rights Upload and manage digital files in the internal system, ensuring completeness and accuracy Provide back-up support to other staff members to maintain department productivity standards Provide support related to client onboarding and maintenance Coordinate with the related to resolve client inquiries and ensure service excellence Maintain confidentiality and adhere to compliance standards in all client interactions Skills Prior experience in a professional office environment; banking or financial services experience preferred Proficiency in Microsoft Office 365, especially Outlook, Excel, and Word Strong attention to detail and organizational skills Effective verbal and written communication skills Bilingual proficiency in Korean and conversational-level Japanese is considered a plus Client-focused mindset with a proactive approach to problem-solving Ability to manage multiple tasks and deadlines in a fast-paced environment Familiarity with client documentation standards, basic financial products and regulatory requirements in banking Benefits Medical Dental 401K plans Discretionary bonus Company Overview This is not your typical financial institution. It’s our people who make us a cut above. It was founded in undefined, and is headquartered in Tokyo, Tokyo, JPN, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Mizuho has a track record of offering H1B sponsorships, with 8 in 2026, 49 in 2025, 23 in 2024, 43 in 2023, 12 in 2022, 10 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.