Client Experience Specialist, Licensed

Job Description: • Perform non licensed administrative tasks for real estate agents. Identify and manage the contractual dates and deadlines and ensure the transaction is closed in a timely, efficient, and accurate manner. • Ensure your real estate license remains in good standing to perform authorized licensed tasks, including drafting contract addendums and amendments. • Collaborate closely with agent services department, agents or other third parties to ensure all proper documentation has been received for compliance in the transaction file in the appropriate systems. • Organize all transaction details in applicable systems while providing continuous updates to the agent, client and third parties. • Serve as all deal stakeholder’s point-of-contact for agents and their clients through closing, which includes obtaining documentation or information needed for clear to close. • Own and execute full end-to-end transaction processing by entering transaction-related expenses, verifying accuracy of details, preparing commission invoices, calculating and finalizing commission payments, and proactively resolving discrepancies to ensure timely and accurate agent payouts. • Regularly update and manage communication with all parties involved in the transaction. • Prioritize service to the agent and all parties with a positive and engaging attitude to create a seamless experience. Requirements: • Minimum of 2 years Real Estate/mortgage/title administration/transaction coordination experience required. • Active real estate license in good standing preferably in Florida. Benefits: • Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D • 401(k) savings plan with company match • Paid Time Off to Include Holidays , Vacation Time, and Sick Time • Paid Family & Paternity Leave • Life Insurance • Business Travel Accident Insurance • All employees receive access to LinkedIn Learning • Tuition reimbursement for approved programs • Employee Referral Program • Adoption Assistance Program • Employee Assistance Program • Health and Wellness Program and Incentives • Employee Discounts • Employee Resource Groups Apply tot his job