Client Connection Specialist - Mental Health (Part-Time, Remote)
About Us
CR Counseling is a private mental health practice committed to providing real, raw, and relational care to individuals and families. Our mission is to break the stigma around mental health and create accessible, culturally responsive support for our community. We value authenticity, compassion, and helping people feel seen, heard, and empowered on their journey toward healing.
Position Summary
We’re hiring a Client Care & Connection Coordinator to follow up with potential, current, and past clients. You’ll play a key role in helping people take the next step—whether it’s scheduling a session, completing paperwork, or re-engaging in therapy.
Key Responsibilities
• Follow up with potential clients who have inquired but have not been scheduled
• Contact clients who have been sent intake paperwork but haven’t completed it
• Reconnect with discharged clients at 30, 60, and 90-day intervals
• Track outreach in our systems (training provided)
• Communicate with warmth, clarity, and professionalism
• Ensure confidentiality and HIPAA compliance
Qualifications
• Strong written and verbal communication skills
• Organized and self-directed
• Experience in customer service, admin, or behavioral health (preferred but not required)
• Commitment to cultural competence and CRC’s mission
Pay and Bonuses
• $13/hour
• Bonues and Incentive Programs will be discussed
Why Join Our Team
• Flexible remote schedule
• Mission-driven, meaningful work
• Opportunity for growth within the company
• A supportive and inclusive culture
To Apply:
Complete application via Indeed or
Submit your resume and a short statement of interest to [email protected]. We look forward to connecting with you!
Job Type: Part-time
Pay: $13.00 per hour
Benefits:
• Flexible schedule
• Referral program
Schedule:
• Choose your own hours
Work Location: Remote
Apply Now
CR Counseling is a private mental health practice committed to providing real, raw, and relational care to individuals and families. Our mission is to break the stigma around mental health and create accessible, culturally responsive support for our community. We value authenticity, compassion, and helping people feel seen, heard, and empowered on their journey toward healing.
Position Summary
We’re hiring a Client Care & Connection Coordinator to follow up with potential, current, and past clients. You’ll play a key role in helping people take the next step—whether it’s scheduling a session, completing paperwork, or re-engaging in therapy.
Key Responsibilities
• Follow up with potential clients who have inquired but have not been scheduled
• Contact clients who have been sent intake paperwork but haven’t completed it
• Reconnect with discharged clients at 30, 60, and 90-day intervals
• Track outreach in our systems (training provided)
• Communicate with warmth, clarity, and professionalism
• Ensure confidentiality and HIPAA compliance
Qualifications
• Strong written and verbal communication skills
• Organized and self-directed
• Experience in customer service, admin, or behavioral health (preferred but not required)
• Commitment to cultural competence and CRC’s mission
Pay and Bonuses
• $13/hour
• Bonues and Incentive Programs will be discussed
Why Join Our Team
• Flexible remote schedule
• Mission-driven, meaningful work
• Opportunity for growth within the company
• A supportive and inclusive culture
To Apply:
Complete application via Indeed or
Submit your resume and a short statement of interest to [email protected]. We look forward to connecting with you!
Job Type: Part-time
Pay: $13.00 per hour
Benefits:
• Flexible schedule
• Referral program
Schedule:
• Choose your own hours
Work Location: Remote
Apply Now