Claim Associate - Auto - Hybrid
About the position
The Claim Associate position at State Farm involves assisting customers through the claims process while delivering exceptional service. This hybrid role allows for a combination of remote and in-office work, particularly during the training period. The position emphasizes communication, accountability, and the ability to handle multiple tasks in a fast-paced environment.
Responsibilities
Ā Answering inbound calls and making outbound calls to customers in a call center environment.
,
Ā Supporting customers through personalized, caring, and simple interactions.
,
Ā Proactively investigating claims and applying policy coverage.
,
Ā Accurately documenting claim files.
Requirements
Ā Clear, professional, and empathetic communication skills.
,
Ā Ability to multi-task across technical platforms.
,
Ā Accountability in job responsibilities.
Nice-to-haves
Ā Experience in customer service or claims handling.
Benefits
Ā Annual bonus based on individual and enterprise performance.
,
Ā Annual merit increases.
,
Ā 401(k) contribution.
,
Ā Paid Time Off (PTO) including 5 days of Life Leave and Paid Volunteer Time.
,
Ā Annual Celebration Day.
,
Ā Tuition Assistance Programs.
,
Ā Wellness and mental health programs.
,
Ā Discounts from hundreds of retailers through the Perks at Work program.
Apply Now
The Claim Associate position at State Farm involves assisting customers through the claims process while delivering exceptional service. This hybrid role allows for a combination of remote and in-office work, particularly during the training period. The position emphasizes communication, accountability, and the ability to handle multiple tasks in a fast-paced environment.
Responsibilities
Ā Answering inbound calls and making outbound calls to customers in a call center environment.
,
Ā Supporting customers through personalized, caring, and simple interactions.
,
Ā Proactively investigating claims and applying policy coverage.
,
Ā Accurately documenting claim files.
Requirements
Ā Clear, professional, and empathetic communication skills.
,
Ā Ability to multi-task across technical platforms.
,
Ā Accountability in job responsibilities.
Nice-to-haves
Ā Experience in customer service or claims handling.
Benefits
Ā Annual bonus based on individual and enterprise performance.
,
Ā Annual merit increases.
,
Ā 401(k) contribution.
,
Ā Paid Time Off (PTO) including 5 days of Life Leave and Paid Volunteer Time.
,
Ā Annual Celebration Day.
,
Ā Tuition Assistance Programs.
,
Ā Wellness and mental health programs.
,
Ā Discounts from hundreds of retailers through the Perks at Work program.
Apply Now